Artikel

Sakao, Tomohiko ; Birkhofer, Herbert ; Panshef, Veselin ; Dörsam, Edgar (2009)
An effective and efficient method to design services: empirical study for services by an investment-machine manufacturer.
In: Int. J. Internet Manufacturing and Services
Artikel, Bibliographie

Panshef, V. ; Dörsam, Edgar ; Sakao, Tomohiko ; Birkhofer, Herbert (2008)
Value-Chain-Oriented Service Development by Means of a ‘Two-Channel Service Model’.
In: Int. J. of Services Technology and Management (IJSTM)
Artikel, Bibliographie

Buchkapitel

Sakao, Tomohiko ; Panshef, Veselin ; Dörsam, Edgar (2009)
Addressing Uncertainty of PSS for Value-Chain Oriented Service Development.
In: Introduction to Product/Service-System Design
Buchkapitel, Bibliographie

Konferenzveröffentlichung

Ernzer, Marc ; Sakao, Tomohiko ; Mattheiß, C. (2004)
Effective and efficient application of Eco-Qfd.
Konferenzveröffentlichung, Bibliographie