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Value-Chain-Oriented Service Development by Means of a ‘Two-Channel Service Model’

Panshef, V. and Dörsam, Edgar and Sakao, Tomohiko and Birkhofer, Herbert :
Value-Chain-Oriented Service Development by Means of a ‘Two-Channel Service Model’.
In: Int. J. of Services Technology and Management (IJSTM)
[Article] , (2008)

Item Type: Article
Erschienen: 2008
Creators: Panshef, V. and Dörsam, Edgar and Sakao, Tomohiko and Birkhofer, Herbert
Title: Value-Chain-Oriented Service Development by Means of a ‘Two-Channel Service Model’
Language: English
Journal or Publication Title: Int. J. of Services Technology and Management (IJSTM)
Divisions: 16 Department of Mechanical Engineering > Institute of Printing Science and Technology (IDD)
16 Department of Mechanical Engineering > Institute for Product Development and Machine Elements (pmd)
16 Department of Mechanical Engineering
Date Deposited: 08 Jul 2011 08:29
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