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Number of items: 2.

Geissbühler, M. ; Hassenzahl, Marc ; Beu, A. (2003)
Das Usability Service Model der Swiss Re.
In: User Interface Tuning : Benutzungsschnittstellen menschlich gestalten / Joachim Machate ... (Hrsg.) Frankfurt : Software & Support Verl., 2003, S. 123-126
Article, Bibliographie

Beu, A. ; Hassenzahl, Marc ; Geissbühler, M. (2002)
"Quality in Use" : the usability service model of Swiss Re.
Conference or Workshop Item, Bibliographie

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