TU Darmstadt / ULB / TUbiblio

Browse by Person

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: No Grouping | Item Type | Date | Language
Number of items: 2.

Benlian, Alexander and Koufaris, M. and Hess, Thomas :
Service quality in Software-As-A-Service: Developing the SaaS-QUAL measure and examining its role in usage continuance.
In: Journal of Management Information Systems, 28 (3) pp. 85-126.
[Article] , (2011)

Benlian, Alexander and Koufaris, M. and Hess, Thomas :
The Role of SaaS Service Quality for Continued SaaS Use: Empirical Insights from SaaS Using Firms.
In: Proceedings of the 31st International Conference on Information Systems (ICIS 2010), St. Louis, USA.
[Conference or Workshop Item] , (2010)

This list was generated on Tue Apr 16 00:52:05 2019 CEST.