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The Role of SaaS Service Quality for Continued SaaS Use: Empirical Insights from SaaS Using Firms

Benlian, Alexander and Koufaris, M. and Hess, Thomas :
The Role of SaaS Service Quality for Continued SaaS Use: Empirical Insights from SaaS Using Firms.
In: Proceedings of the 31st International Conference on Information Systems (ICIS 2010), St. Louis, USA.
[Conference or Workshop Item] , (2010)

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Item Type: Conference or Workshop Item
Erschienen: 2010
Creators: Benlian, Alexander and Koufaris, M. and Hess, Thomas
Title: The Role of SaaS Service Quality for Continued SaaS Use: Empirical Insights from SaaS Using Firms
Language: English
Divisions: 01 Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Information Systems & E-Services
01 Law and Economics > Betriebswirtschaftliche Fachgebiete
01 Law and Economics
Event Title: Proceedings of the 31st International Conference on Information Systems (ICIS 2010), St. Louis, USA
Date Deposited: 31 May 2012 12:11
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