Benlian, Alexander and Titah, R. and Hess, Thomas (2012):
Differential Effects of Provider and User Recommendations in e-Commerce Transactions: An Experimental Study.
In: Journal of Management Information Systems, 29 (1), pp. 237-272. [Article]

Benlian, Alexander and Titah, R. and Hess, Thomas (2010):
Provider- vs. User-generated Recommendations on E-Commerce Websites — Comparing Cognitive, Affective and Relational Effects.
Proceedings of the 31st International Conference on Information Systems (ICIS 2010), St. Louis, USA, [Conference or Workshop Item]