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Pfeiffer, Thomas and Kauer, Michaela and Röth, Julia
Plödereder, E. and Grunske, L. and Schneider, E. (eds.) :

“A Bank Would Never Write That!” - A Qualitative Study on E-Mail Trust Decisions.
[Online-Edition: http://tuprints.ulb.tu-darmstadt.de/4161]
In: INFORMATIK 2014 Big Data – Komplexität meistern, 22. – 26. September 2014, Stuttgart. In: GI-Edition Lecture Notes in Informatics , 232 . Bonn
[Conference or Workshop Item] , (2014)

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