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Kolb, Nina and Diefenbach, Sarah and Niklas, Susanne Endmann, Anja and Fischer, Holger and Krökel, Malte (eds.) (2015):
3, 2, 1, meins! Analyse der Nutzerziele beim Onlineshopping mittels der „Mental Model Diagramm“-Methode.
In: Mensch und Computer 2015 – Usability Professionals, De Gruyter Oldenbourg, Stuttgart, pp. 113-122, [Conference or Workshop Item]

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