Wendt, Charlotte ; Adam, Martin ; Benlian, Alexander ; Kraus, Sascha (2024)
Let’s Connect to Keep the Distance: How SMEs Leverage Information and Communication Technologies to Address the COVID-19 Crisis.
In: Information Systems Frontiers, 2022, 24 (4)
doi: 10.26083/tuprints-00023520
Artikel, Zweitveröffentlichung, Verlagsversion
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Kurzbeschreibung (Abstract)
COVID-19 caused significant challenges for small and medium-sized enterprises (SMEs) in the event industry. To address these challenges, many SMEs leveraged information and communication technologies (ICTs), with some even emerging strengthened from the crisis. Drawing on the technology-organization-environment framework and technology-affordances-and-constraints theory, we investigate the adoption of ICTs as a crisis response strategy in 10 SMEs in the German business event (e.g., corporate events, conferences) industry. Our findings reveal that ICT adoption not only depends on rational decisions based on organizational, environmental, and technological characteristics, but also on these dimensions’ interrelationship and the specific ICTs’ affordances and constraints. Introducing readily available ICTs (e.g., video-conferencing) has significant potential in addressing physical distancing in the short and medium term, while more sophisticated ICTs (e.g., virtual reality) are more likely to gain importance in the long term. Thus, we expand our understanding of organizational technology adoption and ICT-enabled crisis response strategies in SMEs.
| Typ des Eintrags: | Artikel |
|---|---|
| Erschienen: | 2024 |
| Autor(en): | Wendt, Charlotte ; Adam, Martin ; Benlian, Alexander ; Kraus, Sascha |
| Art des Eintrags: | Zweitveröffentlichung |
| Titel: | Let’s Connect to Keep the Distance: How SMEs Leverage Information and Communication Technologies to Address the COVID-19 Crisis |
| Sprache: | Englisch |
| Publikationsjahr: | 10 Dezember 2024 |
| Ort: | Darmstadt |
| Publikationsdatum der Erstveröffentlichung: | August 2022 |
| Ort der Erstveröffentlichung: | Dordrecht |
| Verlag: | Springer Science |
| Titel der Zeitschrift, Zeitung oder Schriftenreihe: | Information Systems Frontiers |
| Jahrgang/Volume einer Zeitschrift: | 24 |
| (Heft-)Nummer: | 4 |
| DOI: | 10.26083/tuprints-00023520 |
| URL / URN: | https://tuprints.ulb.tu-darmstadt.de/23520 |
| Zugehörige Links: | |
| Herkunft: | Zweitveröffentlichung DeepGreen |
| Kurzbeschreibung (Abstract): | COVID-19 caused significant challenges for small and medium-sized enterprises (SMEs) in the event industry. To address these challenges, many SMEs leveraged information and communication technologies (ICTs), with some even emerging strengthened from the crisis. Drawing on the technology-organization-environment framework and technology-affordances-and-constraints theory, we investigate the adoption of ICTs as a crisis response strategy in 10 SMEs in the German business event (e.g., corporate events, conferences) industry. Our findings reveal that ICT adoption not only depends on rational decisions based on organizational, environmental, and technological characteristics, but also on these dimensions’ interrelationship and the specific ICTs’ affordances and constraints. Introducing readily available ICTs (e.g., video-conferencing) has significant potential in addressing physical distancing in the short and medium term, while more sophisticated ICTs (e.g., virtual reality) are more likely to gain importance in the long term. Thus, we expand our understanding of organizational technology adoption and ICT-enabled crisis response strategies in SMEs. |
| Freie Schlagworte: | Technology-organization-environment framework, Technology-affordances-and-constraints theory, Information and communication technologies, SME, Crisis response, COVID-19 |
| Status: | Verlagsversion |
| URN: | urn:nbn:de:tuda-tuprints-235205 |
| Zusätzliche Informationen: | Part of a collection: Special Issue: Innovate Technologies and Small-Medium Sized Enterprises in Times of Crisis |
| Sachgruppe der Dewey Dezimalklassifikatin (DDC): | 000 Allgemeines, Informatik, Informationswissenschaft > 004 Informatik 300 Sozialwissenschaften > 330 Wirtschaft 300 Sozialwissenschaften > 380 Handel, Kommunikation, Verkehr |
| Fachbereich(e)/-gebiet(e): | 01 Fachbereich Rechts- und Wirtschaftswissenschaften 01 Fachbereich Rechts- und Wirtschaftswissenschaften > Betriebswirtschaftliche Fachgebiete 01 Fachbereich Rechts- und Wirtschaftswissenschaften > Betriebswirtschaftliche Fachgebiete > Fachgebiet Information Systems & E-Services |
| Hinterlegungsdatum: | 10 Dez 2024 12:54 |
| Letzte Änderung: | 21 Dez 2024 18:24 |
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| Suche nach Titel in: | TUfind oder in Google |
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- Let’s Connect to Keep the Distance: How SMEs Leverage Information and Communication Technologies to Address the COVID-19 Crisis. (deposited 10 Dez 2024 12:54) [Gegenwärtig angezeigt]
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