Seeliger, Alexander ; Sánchez Guinea, Alejandro ; Nolle, Timo ; Mühlhäuser, Max (2019):
ProcessExplorer: Intelligent Process Mining Guidance.
pp. 216-231, Springer, 17th International Conference on Business Process Management (BPM 2019), Wien, Austria, 01.-06.09., ISBN 978-3-030-26618-9,
DOI: 10.1007/978-3-030-26619-6_15,
[Conference or Workshop Item]

Abstract

Large amount of data is collected in event logs from information systems, reflecting the actual execution of business processes. Due to the highly competitive pressure in the market, organizations are particularly interested in optimizing their processes. Process mining enables the extraction of valuable knowledge from event logs, such as deviations, bottlenecks, and anomalies. Due to the increase of process complexity in flexible environments, visual exploration is increasingly becoming more challenging. In this paper, we propose ProcessExplorer, an interactive process mining approach to enable fast data analysis and exploration. ProcessExplorer takes an event log as input to automatically suggest subsets of similar process behavior, evaluate each subset, generate interesting insights, and suggest the subsets with the most interesting characteristics. We implemented our approach into an interactive visual exploration system, which we use as part of a user study conducted to evaluate our approach. Our results show that ProcessExplorer can be successfully applied to analyze and explore real-life data sets efficiently.

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