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Abramova, Olga and Krasnova, Hanna and Shavanova, Tetiana and Fuhrer, Andrea and Buxmann, Peter (2016):
Impression Management in the Sharing Economy: Understanding the Effect of Response Strategy to Negative Reviews.
In: Die Unternehmung, Nomos Verlagsgesellschaft, pp. 58-73, 70, (1), ISSN 0042-059X,
[Online-Edition: http://dx.doi.org/10.5771/0042-059X-2016-1-58],

Abramova, Olga and Shavanova, Tetiana and Fuhrer, Andrea and Krasnova, Hanna and Buxmann, Peter (2015):
Understanding the Sharing Economy: The Role of Response to Negative Reviews in the Peer-to-peer Accommodation Sharing Network.
In: European Conference on Information Systems (ECIS), Münster, 26. - 29.05.2015, [Conference or Workshop Item]

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