Feng, Shengjia (2023)
How to Convey Resilience: Towards A Taxonomy for Conversational Agent Breakdown Recovery Strategies.
18. Internationale Tagung Wirtschaftsinformatik (WI2023). Paderborn, Germany (18.09.2023-21.09.2023)
Konferenzveröffentlichung, Bibliographie

Feng, Shengjia (2022)
Designing Chatbots for Workplace Learning.
PACIS 2022 Pacific Asia Conference on Information Systems. Virtual, Taipei-Sydney (05.07.2022-09.07.2022)
Konferenzveröffentlichung, Bibliographie

Smajlovic, Mirheta Omerovic ; Feng, Shengjia (2022)
How to Drive Digital Transformation in a Pandemic and Beyond: Learnings from COVID-19 Crisis.
PACIS 2022 Pacific Asia Conference on Information Systems. Virtual, Taipei-Sydney (05.07.2022-09.07.2022)
Konferenzveröffentlichung, Bibliographie

Feng, Shengjia ; Buxmann, Peter (2020)
My Virtual Colleague: A State-of-the-Art Analysis of Conversational Agents for the Workplace.
Hawaii International Conference on System Sciences.
Konferenzveröffentlichung, Bibliographie