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Social Media for Supporting Emergent Groups in Crisis Management

Reuter, Christian ; Heger, Oliver ; Pipek, Volkmar (2023)
Social Media for Supporting Emergent Groups in Crisis Management.
In: International Reports on Socio-Informatics (IRSI), 2012, 9 (2)
doi: 10.26083/tuprints-00022508
Artikel, Zweitveröffentlichung, Verlagsversion

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Kurzbeschreibung (Abstract)

The great importance of Social Media for our today's life causes an increasing use of internet-based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a result of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term 'Emergent Group' and to outline their usage of Social Media as well as software-based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, derive further requirements and present a concept for the design of appropriate Social Software. We finally conclude by giving some potential research issues.

Typ des Eintrags: Artikel
Erschienen: 2023
Autor(en): Reuter, Christian ; Heger, Oliver ; Pipek, Volkmar
Art des Eintrags: Zweitveröffentlichung
Titel: Social Media for Supporting Emergent Groups in Crisis Management
Sprache: Englisch
Publikationsjahr: 2023
Ort: Darmstadt
Publikationsdatum der Erstveröffentlichung: 2012
Verlag: IISI - Internationales Institut für Sozio-Informatik
Titel der Zeitschrift, Zeitung oder Schriftenreihe: International Reports on Socio-Informatics (IRSI)
Jahrgang/Volume einer Zeitschrift: 9
(Heft-)Nummer: 2
DOI: 10.26083/tuprints-00022508
URL / URN: https://tuprints.ulb.tu-darmstadt.de/22508
Zugehörige Links:
Herkunft: Zweitveröffentlichungsservice
Kurzbeschreibung (Abstract):

The great importance of Social Media for our today's life causes an increasing use of internet-based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a result of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term 'Emergent Group' and to outline their usage of Social Media as well as software-based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, derive further requirements and present a concept for the design of appropriate Social Software. We finally conclude by giving some potential research issues.

Status: Verlagsversion
URN: urn:nbn:de:tuda-tuprints-225081
Zusätzliche Informationen:

Zugl.: Proceedings of the CSCW 2012 Workshop on Collaboration and Crisis Informatics

Sachgruppe der Dewey Dezimalklassifikatin (DDC): 000 Allgemeines, Informatik, Informationswissenschaft > 004 Informatik
300 Sozialwissenschaften > 380 Handel, Kommunikation, Verkehr
Fachbereich(e)/-gebiet(e): 20 Fachbereich Informatik
20 Fachbereich Informatik > Wissenschaft und Technik für Frieden und Sicherheit (PEASEC)
Hinterlegungsdatum: 10 Feb 2023 09:47
Letzte Änderung: 06 Mär 2023 11:16
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