TU Darmstadt / ULB / TUbiblio

Social Media for Supporting Emergent Groups in Crisis Management

Reuter, Christian and Heger, Oliver and Pipek, Volkmar Pipek, Volkmar and Palen, Leysia and Landgren, Jonas (eds.) (2012):
Social Media for Supporting Emergent Groups in Crisis Management.
Bonn, Germany, In: Proceedings of the CSCW Workshop on Collaboration and Crisis Informatics, International Reports on Socio Informatics, Bonn, Germany, pp. 84-92, [Online-Edition: https://www.iisi.de/wp-content/uploads/2018/07/irsi_vol9iss2...],
[Conference or Workshop Item]

Abstract

The great importance of Social Media for our today's life causes an increasing use of internet-based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a result of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term 'Emergent Group' and to outline their usage of Social Media as well as software-based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, derive further requirements and present a concept for the design of appropriate Social Software. We finally conclude by giving some potential research issues.

Item Type: Conference or Workshop Item
Erschienen: 2012
Editors: Pipek, Volkmar and Palen, Leysia and Landgren, Jonas
Creators: Reuter, Christian and Heger, Oliver and Pipek, Volkmar
Title: Social Media for Supporting Emergent Groups in Crisis Management
Language: English
Abstract:

The great importance of Social Media for our today's life causes an increasing use of internet-based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a result of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term 'Emergent Group' and to outline their usage of Social Media as well as software-based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, derive further requirements and present a concept for the design of appropriate Social Software. We finally conclude by giving some potential research issues.

Place of Publication: Bonn, Germany
Uncontrolled Keywords: HCI,InfoStrom,Kooperation,SMO
Divisions: 20 Department of Computer Science
20 Department of Computer Science > Science and Technology for Peace and Security (PEASEC)
Event Title: Proceedings of the CSCW Workshop on Collaboration and Crisis Informatics, International Reports on Socio Informatics
Event Location: Bonn, Germany
Date Deposited: 08 Jan 2019 13:39
Official URL: https://www.iisi.de/wp-content/uploads/2018/07/irsi_vol9iss2...
Export:
Suche nach Titel in: TUfind oder in Google
Send an inquiry Send an inquiry

Options (only for editors)

View Item View Item