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Social Media for Supporting Emergent Groups in Crisis Management

Reuter, Christian ; Heger, Oliver ; Pipek, Volkmar
Hrsg.: Pipek, Volkmar ; Palen, Leysia ; Landgren, Jonas (2012)
Social Media for Supporting Emergent Groups in Crisis Management.
2012 CSCW Workshop on Collaboration and Crisis Informatics, International Reports on Socio Informatics. Bonn, Germany
Konferenzveröffentlichung, Bibliographie

Kurzbeschreibung (Abstract)

The great importance of Social Media for our today's life causes an increasing use of internet-based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a result of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term 'Emergent Group' and to outline their usage of Social Media as well as software-based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, derive further requirements and present a concept for the design of appropriate Social Software. We finally conclude by giving some potential research issues.

Typ des Eintrags: Konferenzveröffentlichung
Erschienen: 2012
Herausgeber: Pipek, Volkmar ; Palen, Leysia ; Landgren, Jonas
Autor(en): Reuter, Christian ; Heger, Oliver ; Pipek, Volkmar
Art des Eintrags: Bibliographie
Titel: Social Media for Supporting Emergent Groups in Crisis Management
Sprache: Englisch
Publikationsjahr: 2012
Verlag: IISI - Internationales Institut für Sozio-Informatik
Buchtitel: Proceedings of the CSCW 2012 Workshop on Collaboration and Crisis Informatics
Reihe: International Reports on Socio-Informatics
Band einer Reihe: 9
Veranstaltungstitel: 2012 CSCW Workshop on Collaboration and Crisis Informatics, International Reports on Socio Informatics
Veranstaltungsort: Bonn, Germany
URL / URN: https://www.iisi.de/wp-content/uploads/2018/07/irsi_vol9iss2...
Kurzbeschreibung (Abstract):

The great importance of Social Media for our today's life causes an increasing use of internet-based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a result of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term 'Emergent Group' and to outline their usage of Social Media as well as software-based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, derive further requirements and present a concept for the design of appropriate Social Software. We finally conclude by giving some potential research issues.

Freie Schlagworte: HCI,InfoStrom,Kooperation,SMO
Fachbereich(e)/-gebiet(e): 20 Fachbereich Informatik
20 Fachbereich Informatik > Wissenschaft und Technik für Frieden und Sicherheit (PEASEC)
Hinterlegungsdatum: 08 Jan 2019 13:39
Letzte Änderung: 16 Feb 2023 12:20
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