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Seeing Service Certification “Eye to Eye” - The Role of Perceptual Congruence Between Customers and Providers in IS Certification

Siegfried, Nils and Löbbers, Julian and Benlian, Alexander and Sunyaev, Ali (2018):
Seeing Service Certification “Eye to Eye” - The Role of Perceptual Congruence Between Customers and Providers in IS Certification.
In: Proceedings of the 26th European Conference on Information Systems (ECIS 2018), Portsmouth, UK, June 26 - 28, 2018, [Conference or Workshop Item]

Item Type: Conference or Workshop Item
Erschienen: 2018
Creators: Siegfried, Nils and Löbbers, Julian and Benlian, Alexander and Sunyaev, Ali
Title: Seeing Service Certification “Eye to Eye” - The Role of Perceptual Congruence Between Customers and Providers in IS Certification
Language: English
Divisions: 01 Department of Law and Economics
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Information Systems & E-Services
Event Title: Proceedings of the 26th European Conference on Information Systems (ECIS 2018)
Event Location: Portsmouth, UK
Event Dates: June 26 - 28, 2018
Date Deposited: 04 Jul 2018 11:02
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