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ProcessExplorer: An Interactive Visual Recommendation System for Process Mining

Seeliger, Alexander ; Nolle, Timo ; Mühlhäuser, Max (2018)
ProcessExplorer: An Interactive Visual Recommendation System for Process Mining.
Konferenzveröffentlichung, Bibliographie

Kurzbeschreibung (Abstract)

More and more business process data is collected by organizations to analyze and optimize their process performance. As a consequence it is particularly challenging to locate possible process issues or potential optimizations using process mining. Process mining aims at analyzing the actual usage of information systems by reconstructing a process model from recorded event log. However, such large amount of data often leads to spaghetti-like visualizations which are in-comprehensive and inaccurate. This paper addresses this issue by introducing an unsupervised visual recommender system for process analysis. The system provides suggestions during the interactive visual inspection of the discovered process model by recommending points of interests (e.g., long duration times or exceptional process behavior) ranked by severity. For calculated interest points we characterize the deviation from the average behavior as well as compute the effect the observed conspicuousness has. Our approach has been implemented as a ProM plugin. We evaluate our approach by presenting a case study using a real life event log.

Typ des Eintrags: Konferenzveröffentlichung
Erschienen: 2018
Autor(en): Seeliger, Alexander ; Nolle, Timo ; Mühlhäuser, Max
Art des Eintrags: Bibliographie
Titel: ProcessExplorer: An Interactive Visual Recommendation System for Process Mining
Sprache: Englisch
Publikationsjahr: 20 August 2018
Ort: London, UK
Titel der Zeitschrift, Zeitung oder Schriftenreihe: KDD 2018 Workshop on Interactive Data Exploration and Analytics
Buchtitel: KDD 2018 Workshop on Interactive Data Exploration and Analytics
URL / URN: http://poloclub.gatech.edu/idea2018/
Kurzbeschreibung (Abstract):

More and more business process data is collected by organizations to analyze and optimize their process performance. As a consequence it is particularly challenging to locate possible process issues or potential optimizations using process mining. Process mining aims at analyzing the actual usage of information systems by reconstructing a process model from recorded event log. However, such large amount of data often leads to spaghetti-like visualizations which are in-comprehensive and inaccurate. This paper addresses this issue by introducing an unsupervised visual recommender system for process analysis. The system provides suggestions during the interactive visual inspection of the discovered process model by recommending points of interests (e.g., long duration times or exceptional process behavior) ranked by severity. For calculated interest points we characterize the deviation from the average behavior as well as compute the effect the observed conspicuousness has. Our approach has been implemented as a ProM plugin. We evaluate our approach by presenting a case study using a real life event log.

Freie Schlagworte: Process mining, Exploratory analysis, Process analysis, Visualization recommendation, Business process intelligence
Fachbereich(e)/-gebiet(e): 20 Fachbereich Informatik
20 Fachbereich Informatik > Telekooperation
Hinterlegungsdatum: 19 Jun 2018 09:46
Letzte Änderung: 14 Jun 2021 06:14
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