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Sounds Good? Fast and Secure Contact Exchange in Groups

Putz, Florentin ; Haesler, Steffen ; Hollick, Matthias (2024)
Sounds Good? Fast and Secure Contact Exchange in Groups.
In: Proceedings of the ACM on Human-Computer Interaction, 8 (CSCW2)
doi: 10.1145/3686964
Artikel, Bibliographie

Kurzbeschreibung (Abstract)

Trustworthy digital communication requires the secure exchange of contact information, but current approaches lack usability and scalability for larger groups of users. We evaluate the usability of two secure contact exchange systems: the current state of the art, SafeSlinger, and our newly designed protocol, PairSonic, which extends trust from physical encounters to spontaneous online communication. Our lab study (N=45) demonstrates PairSonic's superior usability, automating the tedious verification tasks from previous approaches via an acoustic out-of-band channel. Although participants significantly preferred our system, minimizing user effort surprisingly decreased the perceived security for some users, who associated security with complexity. We discuss user perceptions of the different protocol components and identify remaining usability barriers for CSCW application scenarios.

Typ des Eintrags: Artikel
Erschienen: 2024
Autor(en): Putz, Florentin ; Haesler, Steffen ; Hollick, Matthias
Art des Eintrags: Bibliographie
Titel: Sounds Good? Fast and Secure Contact Exchange in Groups
Sprache: Deutsch
Publikationsjahr: 8 November 2024
Verlag: ACM
Titel der Zeitschrift, Zeitung oder Schriftenreihe: Proceedings of the ACM on Human-Computer Interaction
Jahrgang/Volume einer Zeitschrift: 8
(Heft-)Nummer: CSCW2
Buchtitel: Proceedings of the ACM on Human-Computer Interaction 8
Kollation: 44 Seiten
Veranstaltungsort: New York, NY, USA
DOI: 10.1145/3686964
URL / URN: https://dl.acm.org/doi/10.1145/3686964
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Kurzbeschreibung (Abstract):

Trustworthy digital communication requires the secure exchange of contact information, but current approaches lack usability and scalability for larger groups of users. We evaluate the usability of two secure contact exchange systems: the current state of the art, SafeSlinger, and our newly designed protocol, PairSonic, which extends trust from physical encounters to spontaneous online communication. Our lab study (N=45) demonstrates PairSonic's superior usability, automating the tedious verification tasks from previous approaches via an acoustic out-of-band channel. Although participants significantly preferred our system, minimizing user effort surprisingly decreased the perceived security for some users, who associated security with complexity. We discuss user perceptions of the different protocol components and identify remaining usability barriers for CSCW application scenarios.

Freie Schlagworte: emergenCITY_KOM, emergenCITY
ID-Nummer: Artikel-ID: 425
Fachbereich(e)/-gebiet(e): 20 Fachbereich Informatik
20 Fachbereich Informatik > Sichere Mobile Netze
LOEWE
LOEWE > LOEWE-Zentren
LOEWE > LOEWE-Zentren > emergenCITY
Hinterlegungsdatum: 14 Nov 2024 15:24
Letzte Änderung: 14 Nov 2024 15:24
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