Kaufhold, Marc-André ; Haunschild, Jasmin ; Reuter, Christian (2020)
Warning the Public: A Survey on Attitudes, Expectations and Use of Mobile Crisis Apps in Germany.
28th European Conference on Information Systems. Marrakech, Morocco (15.06.2020-17.06.2020)
Konferenzveröffentlichung, Bibliographie
Kurzbeschreibung (Abstract)
As part of information systems, the research field of crisis informatics increasingly investigates the potentials and limitations of mobile crisis apps, which constitute a relatively new public service for citizens and are specifically designed for the dissemination of disaster‐related information and communication between authorities, organizations and citizens. While existing crisis apps, such as KATWARN or NINA in Germany, focus on preparatory information and warning functionality, there is a need for apps and research on police-related functionality, such as information on cybercrime, fraud offences, or search for missing persons. Based on a workshop with civil protection (N=12) and police officers (N=15), we designed a questionnaire and conducted a representative survey of German citizens (N=1.219) on the past, current and future use, perceived helpfulness, deployment and behavioural preferences, configurability and most important functionality of mobile crisis apps. Our results indicate that in addition to emergency and weather warnings, crime- and health-related warnings are also desired by many, as is the possibility for bidirectional communication. People also want one central app and are resistant to installing more than one crisis app. Furthermore, there are few significant differences between socioeconomic groups.
| Typ des Eintrags: | Konferenzveröffentlichung |
|---|---|
| Erschienen: | 2020 |
| Autor(en): | Kaufhold, Marc-André ; Haunschild, Jasmin ; Reuter, Christian |
| Art des Eintrags: | Bibliographie |
| Titel: | Warning the Public: A Survey on Attitudes, Expectations and Use of Mobile Crisis Apps in Germany |
| Sprache: | Englisch |
| Publikationsjahr: | 13 Mai 2020 |
| Verlag: | AIS |
| Buchtitel: | Proceedings of the 28th European Conference on Information Systems (ECIS) |
| Veranstaltungstitel: | 28th European Conference on Information Systems |
| Veranstaltungsort: | Marrakech, Morocco |
| Veranstaltungsdatum: | 15.06.2020-17.06.2020 |
| URL / URN: | https://aisel.aisnet.org/ecis2020_rp/84 |
| Kurzbeschreibung (Abstract): | As part of information systems, the research field of crisis informatics increasingly investigates the potentials and limitations of mobile crisis apps, which constitute a relatively new public service for citizens and are specifically designed for the dissemination of disaster‐related information and communication between authorities, organizations and citizens. While existing crisis apps, such as KATWARN or NINA in Germany, focus on preparatory information and warning functionality, there is a need for apps and research on police-related functionality, such as information on cybercrime, fraud offences, or search for missing persons. Based on a workshop with civil protection (N=12) and police officers (N=15), we designed a questionnaire and conducted a representative survey of German citizens (N=1.219) on the past, current and future use, perceived helpfulness, deployment and behavioural preferences, configurability and most important functionality of mobile crisis apps. Our results indicate that in addition to emergency and weather warnings, crime- and health-related warnings are also desired by many, as is the possibility for bidirectional communication. People also want one central app and are resistant to installing more than one crisis app. Furthermore, there are few significant differences between socioeconomic groups. |
| Freie Schlagworte: | A-Paper, Core-A, Crisis, FANCY, SecUrban, VHB-B, WKWI-A, emergenCITY, emergenCITY_SG, emergenCITY_INF |
| Fachbereich(e)/-gebiet(e): | 20 Fachbereich Informatik 20 Fachbereich Informatik > Wissenschaft und Technik für Frieden und Sicherheit (PEASEC) Profilbereiche Profilbereiche > Cybersicherheit (CYSEC) LOEWE LOEWE > LOEWE-Zentren LOEWE > LOEWE-Zentren > CRISP - Center for Research in Security and Privacy LOEWE > LOEWE-Zentren > emergenCITY Zentrale Einrichtungen Zentrale Einrichtungen > Interdisziplinäre Arbeitsgruppe Naturwissenschaft, Technik und Sicherheit (IANUS) |
| TU-Projekte: | HMWK|III L6-519/03/05.001-(0016)|emergenCity TP Bock |
| Hinterlegungsdatum: | 21 Aug 2020 12:53 |
| Letzte Änderung: | 08 Sep 2021 13:58 |
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