Reuter, Christian ; Spielhofer, Thomas (2017)
Towards Social Resilience: A Quantitative and Qualitative Survey on Citizens' Perception of Social Media in Emergencies in Europe.
In: Technological Forecasting and Social Change (TFSC), 121
doi: 10.1016/j.techfore.2016.07.038
Artikel, Bibliographie
Kurzbeschreibung (Abstract)
Social media is increasingly being used during emergencies. Most available studies are focused on how citizens and/or authorities use these technologies in concrete events. However, larger quantitative studies with significant results on attitudes, needs and future plans of citizens in such events are not available - especially such of a comparative nature related to emergency services. As part of the EU project ‘EmerGent' this article presents the findings of a survey of 1034 citizens across 30 European countries conducted between February and June 2015 to explore citizens' attitudes towards the use of social media for private purposes and in emergency situations. The article briefly compares these findings with a second survey conducted with 761 emergency service staff across 32 European countries from September to December 2014. The aim of the overall study is to discuss citizens' attitudes towards social media in emergencies in order to derive challenges and opportunities for social resilience.
| Typ des Eintrags: | Artikel |
|---|---|
| Erschienen: | 2017 |
| Autor(en): | Reuter, Christian ; Spielhofer, Thomas |
| Art des Eintrags: | Bibliographie |
| Titel: | Towards Social Resilience: A Quantitative and Qualitative Survey on Citizens' Perception of Social Media in Emergencies in Europe |
| Sprache: | Englisch |
| Publikationsjahr: | 2017 |
| Titel der Zeitschrift, Zeitung oder Schriftenreihe: | Technological Forecasting and Social Change (TFSC) |
| Jahrgang/Volume einer Zeitschrift: | 121 |
| DOI: | 10.1016/j.techfore.2016.07.038 |
| URL / URN: | https://www.sciencedirect.com/science/article/pii/S004016251... |
| Zugehörige Links: | |
| Kurzbeschreibung (Abstract): | Social media is increasingly being used during emergencies. Most available studies are focused on how citizens and/or authorities use these technologies in concrete events. However, larger quantitative studies with significant results on attitudes, needs and future plans of citizens in such events are not available - especially such of a comparative nature related to emergency services. As part of the EU project ‘EmerGent' this article presents the findings of a survey of 1034 citizens across 30 European countries conducted between February and June 2015 to explore citizens' attitudes towards the use of social media for private purposes and in emergency situations. The article briefly compares these findings with a second survey conducted with 761 emergency service staff across 32 European countries from September to December 2014. The aim of the overall study is to discuss citizens' attitudes towards social media in emergencies in order to derive challenges and opportunities for social resilience. |
| Freie Schlagworte: | A-Paper,EmerGent,SMO |
| Fachbereich(e)/-gebiet(e): | 20 Fachbereich Informatik 20 Fachbereich Informatik > Wissenschaft und Technik für Frieden und Sicherheit (PEASEC) Profilbereiche Profilbereiche > Cybersicherheit (CYSEC) LOEWE LOEWE > LOEWE-Zentren LOEWE > LOEWE-Zentren > CRISP - Center for Research in Security and Privacy Zentrale Einrichtungen Zentrale Einrichtungen > Interdisziplinäre Arbeitsgruppe Naturwissenschaft, Technik und Sicherheit (IANUS) |
| Hinterlegungsdatum: | 22 Okt 2018 14:16 |
| Letzte Änderung: | 18 Nov 2021 14:53 |
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