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Power Outage Communications: Survey of Needs, Infrastructures and Concepts

Reuter, Christian
Hrsg.: Comes, T. ; Fiedrich, F. ; Fortier, S. ; Geldermann, J. ; Müller, Tim (2013)
Power Outage Communications: Survey of Needs, Infrastructures and Concepts.
International Conference on Information Systems for Crisis Response and Management. Baden-Baden, Germany (12.05.2013-15.05.2013)
Konferenzveröffentlichung, Bibliographie

Kurzbeschreibung (Abstract)

Crisis communication during power outages poses several challenges. Frist, the causes of power outages are often events such as severe weather, which also lead to complications. Second, power outages themselves lead to limitations in everyday life. Third, communication infrastructures, that are necessary for crisis communication, are often affected. This work focuses on the communication of the organizations responsible for recovery work (emergency services, public administration, energy network operators) to the public affected by the power outage. Therefore this paper investigates the perception and the information demands of citizens and communication infrastructures in different scenarios. Taking the users' needs into consideration, an Information and Communication Technology (ICT) based concept for crisis communication, which combines general information with location-specific and setting-specific information was implemented as a prototype smartphone application and evaluated with 12 potential end users. ICT-based concepts can gain acceptance, however they should be understood as supplemental for some target groups and in some scenarios.

Typ des Eintrags: Konferenzveröffentlichung
Erschienen: 2013
Herausgeber: Comes, T. ; Fiedrich, F. ; Fortier, S. ; Geldermann, J. ; Müller, Tim
Autor(en): Reuter, Christian
Art des Eintrags: Bibliographie
Titel: Power Outage Communications: Survey of Needs, Infrastructures and Concepts
Sprache: Englisch
Publikationsjahr: 2013
Ort: Karlsruhe
Verlag: KIT Karlsruhe
Buchtitel: ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management
Veranstaltungstitel: International Conference on Information Systems for Crisis Response and Management
Veranstaltungsort: Baden-Baden, Germany
Veranstaltungsdatum: 12.05.2013-15.05.2013
URL / URN: http://idl.iscram.org/files/reuter/2013/873_Reuter2013.pdf
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Kurzbeschreibung (Abstract):

Crisis communication during power outages poses several challenges. Frist, the causes of power outages are often events such as severe weather, which also lead to complications. Second, power outages themselves lead to limitations in everyday life. Third, communication infrastructures, that are necessary for crisis communication, are often affected. This work focuses on the communication of the organizations responsible for recovery work (emergency services, public administration, energy network operators) to the public affected by the power outage. Therefore this paper investigates the perception and the information demands of citizens and communication infrastructures in different scenarios. Taking the users' needs into consideration, an Information and Communication Technology (ICT) based concept for crisis communication, which combines general information with location-specific and setting-specific information was implemented as a prototype smartphone application and evaluated with 12 potential end users. ICT-based concepts can gain acceptance, however they should be understood as supplemental for some target groups and in some scenarios.

Freie Schlagworte: HCI,InfoStrom,Infrastruktur,RSF
Fachbereich(e)/-gebiet(e): 20 Fachbereich Informatik
20 Fachbereich Informatik > Wissenschaft und Technik für Frieden und Sicherheit (PEASEC)
Hinterlegungsdatum: 08 Jan 2019 13:36
Letzte Änderung: 03 Jul 2024 06:17
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