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Social-QAS: Tailorable Quality Assessment Service for Social Media Content

Reuter, Christian ; Ludwig, Thomas ; Ritzkatis, Michael ; Pipek, Volkmar (2015)
Social-QAS: Tailorable Quality Assessment Service for Social Media Content.
International Symposium on End-User Development (IS-EUD). Madrid, Spain (May 26-29, 2015)
doi: 10.1007/978-3-319-18425-8_11
Conference or Workshop Item, Bibliographie

Abstract

More than 3 billion people use the Internet, many of whom also use social media services such as the social network Facebook with about 1.35 billion active users monthly or the microblogging platform Twitter numbering approximately 284 million active users monthly. This paper researches how a tailorable quality assessment service can assist the use of citizen-generated content from social media. In particular, we want to study how users can articulate their personal quality criteria appropriately. A presentation of related work is followed by an empirical study on the use of social media in the field of emergency management, focusing on situation assessment practices by the emergency services. Based on this, we present the tailorable quality assessment service (QAS) for social media content, which has been implemented and integrated into an existing application for both volunteers and the emergency services.

Item Type: Conference or Workshop Item
Erschienen: 2015
Creators: Reuter, Christian ; Ludwig, Thomas ; Ritzkatis, Michael ; Pipek, Volkmar
Type of entry: Bibliographie
Title: Social-QAS: Tailorable Quality Assessment Service for Social Media Content
Language: English
Date: 2015
Publisher: Springer
Book Title: International Symposium on End User Development IS-EUD 2015 Proceedings
Series: Lecture Notes in Computer Science
Series Volume: 9083
Event Title: International Symposium on End-User Development (IS-EUD)
Event Location: Madrid, Spain
Event Dates: May 26-29, 2015
DOI: 10.1007/978-3-319-18425-8_11
URL / URN: https://link.springer.com/chapter/10.1007%2F978-3-319-18425-...
Abstract:

More than 3 billion people use the Internet, many of whom also use social media services such as the social network Facebook with about 1.35 billion active users monthly or the microblogging platform Twitter numbering approximately 284 million active users monthly. This paper researches how a tailorable quality assessment service can assist the use of citizen-generated content from social media. In particular, we want to study how users can articulate their personal quality criteria appropriately. A presentation of related work is followed by an empirical study on the use of social media in the field of emergency management, focusing on situation assessment practices by the emergency services. Based on this, we present the tailorable quality assessment service (QAS) for social media content, which has been implemented and integrated into an existing application for both volunteers and the emergency services.

Uncontrolled Keywords: CSCW,EmerGent,SMO
Divisions: 20 Department of Computer Science
20 Department of Computer Science > Science and Technology for Peace and Security (PEASEC)
Date Deposited: 08 Jan 2019 13:30
Last Modified: 23 Dec 2021 12:15
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