Heinrichs, Felix (2009)
Unstructured Interaction: Integrating informal handwritten knowledge into Business Processes.
Konferenzveröffentlichung, Bibliographie
Kurzbeschreibung (Abstract)
Business processes are a widespread approach to managing and planning organizational activities. However, human work practices often differ from structured, formal process descriptions. Knowledge on process variations therefore becomes a key aspect in enacting and controlling business processes. Such knowledge usually is informally documented. Traditional paper, carrying handwritten information, still serves as one of the prevalent media in this context. Even in computer supported work environments, paper based documents are still common in professional settings. As a solution to the problem of integrating handwritten, informally specified knowledge into business processes, the concept of unstructured interaction is introduced and elaborated.
| Typ des Eintrags: | Konferenzveröffentlichung |
|---|---|
| Erschienen: | 2009 |
| Autor(en): | Heinrichs, Felix |
| Art des Eintrags: | Bibliographie |
| Titel: | Unstructured Interaction: Integrating informal handwritten knowledge into Business Processes |
| Sprache: | Deutsch |
| Publikationsjahr: | September 2009 |
| Buchtitel: | LWA '09: Proceedings of Lernen Wissen Adaption - ABIS Workshop |
| Kurzbeschreibung (Abstract): | Business processes are a widespread approach to managing and planning organizational activities. However, human work practices often differ from structured, formal process descriptions. Knowledge on process variations therefore becomes a key aspect in enacting and controlling business processes. Such knowledge usually is informally documented. Traditional paper, carrying handwritten information, still serves as one of the prevalent media in this context. Even in computer supported work environments, paper based documents are still common in professional settings. As a solution to the problem of integrating handwritten, informally specified knowledge into business processes, the concept of unstructured interaction is introduced and elaborated. |
| Freie Schlagworte: | - SI - Area Smart Interaction |
| ID-Nummer: | TUD-CS-2009-0274 |
| Fachbereich(e)/-gebiet(e): | 20 Fachbereich Informatik > Telekooperation 20 Fachbereich Informatik |
| Hinterlegungsdatum: | 31 Dez 2016 12:59 |
| Letzte Änderung: | 15 Mai 2018 12:01 |
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