Schmidt, Benedikt ; Stoitsev, Todor ; Mühlhäuser, Max (2010)
Activity-Centric Suppport for Weakly-Structured Business Process.
Konferenzveröffentlichung, Bibliographie
Kurzbeschreibung (Abstract)
Knowledge-intensive tasks are a blind spot for business process management systems, as these tasks are executed in an unsupervised, highly individual manner. Hence, individual experience is not disseminated and task execution largely depends on implicit knowledge. In this paper we present a framework, realizing situationspecific and personalized task execution support for knowledgeintensive tasks in business processes. As a core concept we suggest activity scheme: a structure capturing a probabilistic task execution model. Activity schemes seamlessly integrate the organizational business process with the individual task execution process based on personalization and generalization of user interactions in the working applications.
| Typ des Eintrags: | Konferenzveröffentlichung |
|---|---|
| Erschienen: | 2010 |
| Autor(en): | Schmidt, Benedikt ; Stoitsev, Todor ; Mühlhäuser, Max |
| Art des Eintrags: | Bibliographie |
| Titel: | Activity-Centric Suppport for Weakly-Structured Business Process |
| Sprache: | Deutsch |
| Publikationsjahr: | Juni 2010 |
| Verlag: | ACM |
| Buchtitel: | Proceedings of the 2010 ACM SIGCHI Symposium on Engineering Interactive Computing Systems |
| Kurzbeschreibung (Abstract): | Knowledge-intensive tasks are a blind spot for business process management systems, as these tasks are executed in an unsupervised, highly individual manner. Hence, individual experience is not disseminated and task execution largely depends on implicit knowledge. In this paper we present a framework, realizing situationspecific and personalized task execution support for knowledgeintensive tasks in business processes. As a core concept we suggest activity scheme: a structure capturing a probabilistic task execution model. Activity schemes seamlessly integrate the organizational business process with the individual task execution process based on personalization and generalization of user interactions in the working applications. |
| ID-Nummer: | TUD-CS-2010-0177 |
| Fachbereich(e)/-gebiet(e): | 20 Fachbereich Informatik 20 Fachbereich Informatik > Telekooperation |
| Hinterlegungsdatum: | 31 Dez 2016 12:59 |
| Letzte Änderung: | 14 Jun 2021 06:14 |
| PPN: | |
| Export: | |
| Suche nach Titel in: | TUfind oder in Google |
 |
Frage zum Eintrag |
Optionen (nur für Redakteure)
 |
Redaktionelle Details anzeigen |
Drucken
Impressum