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Evaluation of Coaching Success for the Continuous Improvement Process – How to Distinguish a Good Leader in CI?

Hambach, Jens ; Müller, Lea ; Metternich, Joachim :
Evaluation of Coaching Success for the Continuous Improvement Process – How to Distinguish a Good Leader in CI?
[Online-Edition: https://doi.org/10.1016/j.promfg.2017.04.044]
In: Procedia Manufacturing, 7th Conference on Learning Factories, Darmstadt, Elsevier B.V, 9 pp. 331-338. ISSN 2351-9798
[Artikel] , (2017)

Offizielle URL: https://doi.org/10.1016/j.promfg.2017.04.044

Kurzbeschreibung (Abstract)

Continuous improvement (CI) helps to further develop processes based on existing standards. An important element of target oriented CI is coaching by managers to help employees who are implementing improvement measures. Up to now little is known about actual success factors for good and supportive coaching in CI. Also no measurement model exists yet which helps to actually distinguish good leaders in coaching during CI. Therefore the target of this paper lies in the development of a measurement model for coaching success. For that purpose 77 success factors from 14 authors and research groups are analyzed; furthermore a CI target state rating system is developed to compare different target states with each other to lay a measurement base line for the coaching measurement. The measurement itself is executed with the help of a competency measurement of the managers and process improvers participating within the CI. By comparing the competencies which are related to coaching before and after continuous improvement activities coaching success can consequently be measured.

Typ des Eintrags: Artikel
Erschienen: 2017
Autor(en): Hambach, Jens ; Müller, Lea ; Metternich, Joachim
Titel: Evaluation of Coaching Success for the Continuous Improvement Process – How to Distinguish a Good Leader in CI?
Sprache: Englisch
Kurzbeschreibung (Abstract):

Continuous improvement (CI) helps to further develop processes based on existing standards. An important element of target oriented CI is coaching by managers to help employees who are implementing improvement measures. Up to now little is known about actual success factors for good and supportive coaching in CI. Also no measurement model exists yet which helps to actually distinguish good leaders in coaching during CI. Therefore the target of this paper lies in the development of a measurement model for coaching success. For that purpose 77 success factors from 14 authors and research groups are analyzed; furthermore a CI target state rating system is developed to compare different target states with each other to lay a measurement base line for the coaching measurement. The measurement itself is executed with the help of a competency measurement of the managers and process improvers participating within the CI. By comparing the competencies which are related to coaching before and after continuous improvement activities coaching success can consequently be measured.

Titel der Zeitschrift, Zeitung oder Schriftenreihe: Procedia Manufacturing, 7th Conference on Learning Factories, Darmstadt, Elsevier B.V
Band: 9
Freie Schlagworte: continuous improvement process; ci; measurement model, success factor
Fachbereich(e)/-gebiet(e): 16 Fachbereich Maschinenbau
16 Fachbereich Maschinenbau > Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen (PTW)
16 Fachbereich Maschinenbau > Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen (PTW) > CiP Center für industrielle Produktivität
Hinterlegungsdatum: 06 Jul 2017 13:55
Offizielle URL: https://doi.org/10.1016/j.promfg.2017.04.044
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