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Using metrics for the assessment of human interaction with worker assistance systems

Hock, Fabian ; Metternich, Joachim (2024)
Using metrics for the assessment of human interaction with worker assistance systems.
6th Conference on Production Systems and Logistics (CPSL 2024). Honolulu, Hawaii (09.07.2024 - 12.07.2024)
doi: 10.15488/17757
Konferenzveröffentlichung, Bibliographie

Kurzbeschreibung (Abstract)

Factories often include worker assistance systems to support assembly through cognitive guidance, connected tools and sensors. The benefits are improvements in productivity and quality. While the measurement and display of productivity and quality is widely spread, the underlying human interaction with worker assistance systems is not yet established to be assessed in key performance indicators. Those metrics are necessary to measure the level of human-centered design of assembly stations and worker assistance systems. The metrics are meant to yield detailed insights on the information perception of workers and the resulting work activities. Besides the discovery of needs for reconfiguration of worker assistance systems and assembly stations, the metrics can also be used as a basis for comparison to quantify differences between multiple setups. This paper investigates metrics for the assessment of human-centered assembly station design and worker assistance systems. Therefore, multiple categories of metrics on human-technology-interaction are derived from literature and contextualized for worker assistance systems. For validation, selected metrics are implemented at an industrial-grade assembly station for an electric motor replica in a learning factory. The findings in the validation allow the assessment of the information perception and the work activities regarding material picking, handling and ergonomics.

Typ des Eintrags: Konferenzveröffentlichung
Erschienen: 2024
Autor(en): Hock, Fabian ; Metternich, Joachim
Art des Eintrags: Bibliographie
Titel: Using metrics for the assessment of human interaction with worker assistance systems
Sprache: Englisch
Publikationsjahr: 2024
Ort: Hannover
Verlag: publish-Ing
Titel der Zeitschrift, Zeitung oder Schriftenreihe: 6th Conference on Production Systems and Logistics (CPSL 2024)
Buchtitel: Proceedings of the CPSL 2024
Veranstaltungstitel: 6th Conference on Production Systems and Logistics (CPSL 2024)
Veranstaltungsort: Honolulu, Hawaii
Veranstaltungsdatum: 09.07.2024 - 12.07.2024
DOI: 10.15488/17757
Kurzbeschreibung (Abstract):

Factories often include worker assistance systems to support assembly through cognitive guidance, connected tools and sensors. The benefits are improvements in productivity and quality. While the measurement and display of productivity and quality is widely spread, the underlying human interaction with worker assistance systems is not yet established to be assessed in key performance indicators. Those metrics are necessary to measure the level of human-centered design of assembly stations and worker assistance systems. The metrics are meant to yield detailed insights on the information perception of workers and the resulting work activities. Besides the discovery of needs for reconfiguration of worker assistance systems and assembly stations, the metrics can also be used as a basis for comparison to quantify differences between multiple setups. This paper investigates metrics for the assessment of human-centered assembly station design and worker assistance systems. Therefore, multiple categories of metrics on human-technology-interaction are derived from literature and contextualized for worker assistance systems. For validation, selected metrics are implemented at an industrial-grade assembly station for an electric motor replica in a learning factory. The findings in the validation allow the assessment of the information perception and the work activities regarding material picking, handling and ergonomics.

Freie Schlagworte: worker Assistance Systems, human interaction, metrics, assembly, motion capturing, eye tracking, data analysis
Fachbereich(e)/-gebiet(e): 16 Fachbereich Maschinenbau
16 Fachbereich Maschinenbau > Institut für Produktionsmanagement und Werkzeugmaschinen (PTW)
16 Fachbereich Maschinenbau > Institut für Produktionsmanagement und Werkzeugmaschinen (PTW) > Management industrieller Produktion
Hinterlegungsdatum: 14 Aug 2024 08:40
Letzte Änderung: 14 Aug 2024 09:14
PPN: 520632133
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