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Productivity vs. Purpose: Generative AI Enhances Task Performance but Reduces Meaningfulness in Programming

Mehler, Maren F. ; Krautter, Kai (2024)
Productivity vs. Purpose: Generative AI Enhances Task Performance but Reduces Meaningfulness in Programming.
32nd European Conference on Information Systems (ECIS). Paphos, Zypern (13.-19.06.2024)
Konferenzveröffentlichung, Bibliographie

Kurzbeschreibung (Abstract)

Generative Artificial Intelligence (GenAI) has become widespread in daily work but present novel challenges for users as previously meaningful tasks can now be completed by GenAI. This study examines the impact of ChatGPT on task performance and perceived meaningfulness in two programming tasks. In an online experiment (n=161) assigning participants to coding or debugging tasks, with and without ChatGPT assistance, we found that using ChatGPT improved task performance, partially because the supported tasks are less difficult. However, using ChatGPT resulted in lower perceived meaningfulness, partly because participants considered the tasks less effortful. Notably, both tasks exhibited slightly different results, indicating that contextual factors may amplify or mitigate the effects. This study emphasizes the dual nature of GenAI integration, balancing enhanced performance with psychological impacts on users. Our findings offer insights for organizations and developers on integrating GenAI, highlighting the importance of incorporating efficiency gains with the meaningfulness of human work.

Typ des Eintrags: Konferenzveröffentlichung
Erschienen: 2024
Autor(en): Mehler, Maren F. ; Krautter, Kai
Art des Eintrags: Bibliographie
Titel: Productivity vs. Purpose: Generative AI Enhances Task Performance but Reduces Meaningfulness in Programming
Sprache: Englisch
Publikationsjahr: 2024
Ort: Paphos, Zypern
Veranstaltungstitel: 32nd European Conference on Information Systems (ECIS)
Veranstaltungsort: Paphos, Zypern
Veranstaltungsdatum: 13.-19.06.2024
URL / URN: https://aisel.aisnet.org/ecis2024/track05_fow/track05_fow/7
Kurzbeschreibung (Abstract):

Generative Artificial Intelligence (GenAI) has become widespread in daily work but present novel challenges for users as previously meaningful tasks can now be completed by GenAI. This study examines the impact of ChatGPT on task performance and perceived meaningfulness in two programming tasks. In an online experiment (n=161) assigning participants to coding or debugging tasks, with and without ChatGPT assistance, we found that using ChatGPT improved task performance, partially because the supported tasks are less difficult. However, using ChatGPT resulted in lower perceived meaningfulness, partly because participants considered the tasks less effortful. Notably, both tasks exhibited slightly different results, indicating that contextual factors may amplify or mitigate the effects. This study emphasizes the dual nature of GenAI integration, balancing enhanced performance with psychological impacts on users. Our findings offer insights for organizations and developers on integrating GenAI, highlighting the importance of incorporating efficiency gains with the meaningfulness of human work.

Fachbereich(e)/-gebiet(e): 01 Fachbereich Rechts- und Wirtschaftswissenschaften
01 Fachbereich Rechts- und Wirtschaftswissenschaften > Betriebswirtschaftliche Fachgebiete
01 Fachbereich Rechts- und Wirtschaftswissenschaften > Betriebswirtschaftliche Fachgebiete > Wirtschaftsinformatik
01 Fachbereich Rechts- und Wirtschaftswissenschaften > Betriebswirtschaftliche Fachgebiete > Fachgebiet Software Business & Information Management
Hinterlegungsdatum: 23 Jul 2024 10:57
Letzte Änderung: 23 Jul 2024 10:57
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