Kassens-Noor, Eva ; Kotval-Karamchandani, Zeenat ; Brush, Andrea ; Doshier, Kayla ; Biskey, Matthew (2019)
Michigan's public transportation: An application of statewide performance assessment and management.
In: Transportation Research Interdisciplinary Perspectives, 1
doi: 10.1016/j.trip.2019.100013
Artikel, Bibliographie
Kurzbeschreibung (Abstract)
Transit agencies commonly use performance measures to assess the quality of provided transit services. This paper presents a case study, proposes and applies a method to assess the condition of a state-wide system combining urban, semi-urban, and rural transit agencies. First, the paper proposes 11 “Action Intent of Measures” (AIMs), which capture qualitative and quantitative aspects of transit systems. Second, it develops an index that condenses the 11 AIMs into one measure to allow assessment of the collective performance of the state's transit industry. Third, it applies the AIMs and the index to measure Michigan's state-wide transit performance annually between 2014 and 2018. Agencies reported better performance on AIMs that they felt they had control over in contrast to those that they felt they had no control over. Due to annual performance measurement of the state-wide system, the state transport agency targeted technical assistance to improve performance over time.
| Typ des Eintrags: | Artikel |
|---|---|
| Erschienen: | 2019 |
| Autor(en): | Kassens-Noor, Eva ; Kotval-Karamchandani, Zeenat ; Brush, Andrea ; Doshier, Kayla ; Biskey, Matthew |
| Art des Eintrags: | Bibliographie |
| Titel: | Michigan's public transportation: An application of statewide performance assessment and management |
| Sprache: | Englisch |
| Publikationsjahr: | 1 Juni 2019 |
| Verlag: | Elsevier |
| Titel der Zeitschrift, Zeitung oder Schriftenreihe: | Transportation Research Interdisciplinary Perspectives |
| Jahrgang/Volume einer Zeitschrift: | 1 |
| Kollation: | 10 Seiten |
| DOI: | 10.1016/j.trip.2019.100013 |
| Kurzbeschreibung (Abstract): | Transit agencies commonly use performance measures to assess the quality of provided transit services. This paper presents a case study, proposes and applies a method to assess the condition of a state-wide system combining urban, semi-urban, and rural transit agencies. First, the paper proposes 11 “Action Intent of Measures” (AIMs), which capture qualitative and quantitative aspects of transit systems. Second, it develops an index that condenses the 11 AIMs into one measure to allow assessment of the collective performance of the state's transit industry. Third, it applies the AIMs and the index to measure Michigan's state-wide transit performance annually between 2014 and 2018. Agencies reported better performance on AIMs that they felt they had control over in contrast to those that they felt they had no control over. Due to annual performance measurement of the state-wide system, the state transport agency targeted technical assistance to improve performance over time. |
| Zusätzliche Informationen: | Artikel-ID: 100013 |
| Fachbereich(e)/-gebiet(e): | 13 Fachbereich Bau- und Umweltingenieurwissenschaften 13 Fachbereich Bau- und Umweltingenieurwissenschaften > Verbund Institute für Verkehr 13 Fachbereich Bau- und Umweltingenieurwissenschaften > Verbund Institute für Verkehr > Institut für Verkehrsplanung und Verkehrstechnik |
| Hinterlegungsdatum: | 27 Mär 2024 11:13 |
| Letzte Änderung: | 27 Mär 2024 11:13 |
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