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Wellbeing at Work — Emotional Impact on Workers Using a Worker Guidance System Designed for Positive User Experience

Laib, Magdalena ; Haspel, Christina ; Stockinger, Christopher ; Polanski-Schräder, Lucas ; Dücker, Philipp ; Voll, Kristian ; Schiffrer, Patrizia ; Burmester, Michael (2022)
Wellbeing at Work — Emotional Impact on Workers Using a Worker Guidance System Designed for Positive User Experience.
In: Multimodal Technologies and Interaction, 2022, 6 (10)
doi: 10.26083/tuprints-00022838
Artikel, Zweitveröffentlichung, Verlagsversion

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Kurzbeschreibung (Abstract)

Wellbeing at work can be achieved through different strategies; designing for a positive user experience (UX) is one way. However, the relationship between wellbeing and professionally used technology is rather unexplored, especially in work areas that are far from desktop work such as worker guidance systems (WGSs) used in assembly processes. In this paper, we first described a qualitative evaluation (using the valence method) of a prototype WGS designed for a positive UX. The evaluation showed that it elicited far more positive than negative feelings. Based on the results, we improved and redesigned the prototype. We then implemented it in a realistic setting and quantitatively compared it with an established WGS. It was shown that the prototype elicited more positive feelings than the established system, whereas there were no differences in the number of negative markers. Thus, one can assume that the improvement of UX in the redesigned system was due to the positive UX design concepts. However, there were no significant differences in the mood questionnaires. The paper showed that positive experiences at work can be achieved when the design of professional technology is focused on a positive UX. Long-term studies should further investigate whether these experiences lead to a generally elevated mood.

Typ des Eintrags: Artikel
Erschienen: 2022
Autor(en): Laib, Magdalena ; Haspel, Christina ; Stockinger, Christopher ; Polanski-Schräder, Lucas ; Dücker, Philipp ; Voll, Kristian ; Schiffrer, Patrizia ; Burmester, Michael
Art des Eintrags: Zweitveröffentlichung
Titel: Wellbeing at Work — Emotional Impact on Workers Using a Worker Guidance System Designed for Positive User Experience
Sprache: Englisch
Publikationsjahr: 2022
Ort: Darmstadt
Publikationsdatum der Erstveröffentlichung: 2022
Verlag: MDPI
Titel der Zeitschrift, Zeitung oder Schriftenreihe: Multimodal Technologies and Interaction
Jahrgang/Volume einer Zeitschrift: 6
(Heft-)Nummer: 10
Kollation: 31 Seiten
DOI: 10.26083/tuprints-00022838
URL / URN: https://tuprints.ulb.tu-darmstadt.de/22838
Zugehörige Links:
Herkunft: Zweitveröffentlichung DeepGreen
Kurzbeschreibung (Abstract):

Wellbeing at work can be achieved through different strategies; designing for a positive user experience (UX) is one way. However, the relationship between wellbeing and professionally used technology is rather unexplored, especially in work areas that are far from desktop work such as worker guidance systems (WGSs) used in assembly processes. In this paper, we first described a qualitative evaluation (using the valence method) of a prototype WGS designed for a positive UX. The evaluation showed that it elicited far more positive than negative feelings. Based on the results, we improved and redesigned the prototype. We then implemented it in a realistic setting and quantitatively compared it with an established WGS. It was shown that the prototype elicited more positive feelings than the established system, whereas there were no differences in the number of negative markers. Thus, one can assume that the improvement of UX in the redesigned system was due to the positive UX design concepts. However, there were no significant differences in the mood questionnaires. The paper showed that positive experiences at work can be achieved when the design of professional technology is focused on a positive UX. Long-term studies should further investigate whether these experiences lead to a generally elevated mood.

Freie Schlagworte: user experience, human needs, worker guidance system, experience categories
Status: Verlagsversion
URN: urn:nbn:de:tuda-tuprints-228387
Zusätzliche Informationen:

This article belongs to the Special Issue Design for Wellbeing at Scale

Sachgruppe der Dewey Dezimalklassifikatin (DDC): 600 Technik, Medizin, angewandte Wissenschaften > 600 Technik
600 Technik, Medizin, angewandte Wissenschaften > 620 Ingenieurwissenschaften und Maschinenbau
Fachbereich(e)/-gebiet(e): 16 Fachbereich Maschinenbau
16 Fachbereich Maschinenbau > Institut für Arbeitswissenschaft (IAD)
Hinterlegungsdatum: 07 Nov 2022 12:21
Letzte Änderung: 08 Nov 2022 06:13
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