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Job satisfaction: An explorative study on work characteristics changes of employees in Intralogistics 4.0

Winkelhaus, Sven ; Grosse, Eric H. ; Glock, Christoph H. (2022)
Job satisfaction: An explorative study on work characteristics changes of employees in Intralogistics 4.0.
In: Journal of Business Logistics, 2022, 43 (3)
doi: 10.26083/tuprints-00022436
Artikel, Zweitveröffentlichung, Verlagsversion

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Kurzbeschreibung (Abstract)

The increasing trend toward digitalization in logistics poses a significant managerial challenge, particularly by fundamentally changing the traditional, manual workplaces in intralogistics. Although intralogistics processes have, in some cases, already been automated or are supported by smart technologies, humans remain an inevitable part of future intralogistics but with changing work characteristics. This study aims to examine the influences of the transition toward Intralogistics 4.0 on work characteristics of intralogistics employees. First, a systematic literature review on work characteristics and job satisfaction in a broader Logistics 4.0 context was conducted. Thereafter, a qualitative, explorative methodology was employed to examine the perception of work characteristics that impact job outcomes such as job satisfaction, motivation, and performance at different Intralogistics 4.0 maturity levels. The results of semi‐structured interviews conducted across seven companies demonstrated the significant, heterogeneous changes of work characteristics related to the type of technology applied in Intralogistics 4.0. Our findings indicate that the development toward Intralogistics 4.0‐implemented workplaces does not have a simple or predefined impact on humans; instead, the individual design is relevant and can improve the workplaces with more opportunities for satisfying and motivating jobs.

Typ des Eintrags: Artikel
Erschienen: 2022
Autor(en): Winkelhaus, Sven ; Grosse, Eric H. ; Glock, Christoph H.
Art des Eintrags: Zweitveröffentlichung
Titel: Job satisfaction: An explorative study on work characteristics changes of employees in Intralogistics 4.0
Sprache: Englisch
Publikationsjahr: 2022
Ort: Darmstadt
Publikationsdatum der Erstveröffentlichung: 2022
Verlag: Wiley
Titel der Zeitschrift, Zeitung oder Schriftenreihe: Journal of Business Logistics
Jahrgang/Volume einer Zeitschrift: 43
(Heft-)Nummer: 3
DOI: 10.26083/tuprints-00022436
URL / URN: https://tuprints.ulb.tu-darmstadt.de/22436
Zugehörige Links:
Herkunft: Zweitveröffentlichung DeepGreen
Kurzbeschreibung (Abstract):

The increasing trend toward digitalization in logistics poses a significant managerial challenge, particularly by fundamentally changing the traditional, manual workplaces in intralogistics. Although intralogistics processes have, in some cases, already been automated or are supported by smart technologies, humans remain an inevitable part of future intralogistics but with changing work characteristics. This study aims to examine the influences of the transition toward Intralogistics 4.0 on work characteristics of intralogistics employees. First, a systematic literature review on work characteristics and job satisfaction in a broader Logistics 4.0 context was conducted. Thereafter, a qualitative, explorative methodology was employed to examine the perception of work characteristics that impact job outcomes such as job satisfaction, motivation, and performance at different Intralogistics 4.0 maturity levels. The results of semi‐structured interviews conducted across seven companies demonstrated the significant, heterogeneous changes of work characteristics related to the type of technology applied in Intralogistics 4.0. Our findings indicate that the development toward Intralogistics 4.0‐implemented workplaces does not have a simple or predefined impact on humans; instead, the individual design is relevant and can improve the workplaces with more opportunities for satisfying and motivating jobs.

Freie Schlagworte: Industry 4.0, Intralogistics 4.0, Intralogistics 4.0 maturity, Job characteristics, Job satisfaction, Logistics 4.0, Qualitative interview, Systematic literature review
Status: Verlagsversion
URN: urn:nbn:de:tuda-tuprints-224360
Sachgruppe der Dewey Dezimalklassifikatin (DDC): 300 Sozialwissenschaften > 330 Wirtschaft
Fachbereich(e)/-gebiet(e): 01 Fachbereich Rechts- und Wirtschaftswissenschaften
01 Fachbereich Rechts- und Wirtschaftswissenschaften > Betriebswirtschaftliche Fachgebiete
01 Fachbereich Rechts- und Wirtschaftswissenschaften > Betriebswirtschaftliche Fachgebiete > Fachgebiet Produktion und Supply Chain Management
Hinterlegungsdatum: 07 Okt 2022 13:24
Letzte Änderung: 10 Okt 2022 19:42
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