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Classification and Quantification of Human Error in Manufacturing: A Case Study in Complex Manual Assembly

Torres, Yaniel ; Nadeau, Sylvie ; Landau, Kurt (2022)
Classification and Quantification of Human Error in Manufacturing: A Case Study in Complex Manual Assembly.
In: Applied Sciences, 2022, 11 (2)
doi: 10.26083/tuprints-00017794
Artikel, Zweitveröffentlichung, Verlagsversion

Kurzbeschreibung (Abstract)

Manual assembly operations are sensitive to human errors that can diminish the quality of final products. The paper shows an application of human reliability analysis in a realistic manufacturing context to identify where and why manual assembly errors occur. The techniques SHERPA and HEART were used to perform the analysis of human reliability. Three critical tasks were selected for analysis based on quality records: (1) installation of three types of brackets using fasteners, (2) fixation of a data cable to the assembly structure using cushioned loop clamps and (3) installation of cap covers to protect inlets. The identified error modes with SHERPA were: 36 action errors, nine selection errors, eight information retrieval errors and six checking errors. According to HEART, the highest human error probabilities were associated with assembly parts sensitive to geometry-related errors (brackets and cushioned loop clamps). The study showed that perceptually engaging assembly instructions seem to offer the highest potential for error reduction and performance improvement. Other identified areas of action were the improvement of the inspection process and workers’ provision with better tracking and better feedback. Implementation of assembly guidance systems could potentially benefit worker’s performance and decrease assembly errors.

Typ des Eintrags: Artikel
Erschienen: 2022
Autor(en): Torres, Yaniel ; Nadeau, Sylvie ; Landau, Kurt
Art des Eintrags: Zweitveröffentlichung
Titel: Classification and Quantification of Human Error in Manufacturing: A Case Study in Complex Manual Assembly
Sprache: Englisch
Publikationsjahr: 2022
Publikationsdatum der Erstveröffentlichung: 2022
Verlag: MDPI
Titel der Zeitschrift, Zeitung oder Schriftenreihe: Applied Sciences
Jahrgang/Volume einer Zeitschrift: 11
(Heft-)Nummer: 2
Kollation: 24 Seiten
DOI: 10.26083/tuprints-00017794
URL / URN: https://tuprints.ulb.tu-darmstadt.de/17794
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Herkunft: Zweitveröffentlichung
Kurzbeschreibung (Abstract):

Manual assembly operations are sensitive to human errors that can diminish the quality of final products. The paper shows an application of human reliability analysis in a realistic manufacturing context to identify where and why manual assembly errors occur. The techniques SHERPA and HEART were used to perform the analysis of human reliability. Three critical tasks were selected for analysis based on quality records: (1) installation of three types of brackets using fasteners, (2) fixation of a data cable to the assembly structure using cushioned loop clamps and (3) installation of cap covers to protect inlets. The identified error modes with SHERPA were: 36 action errors, nine selection errors, eight information retrieval errors and six checking errors. According to HEART, the highest human error probabilities were associated with assembly parts sensitive to geometry-related errors (brackets and cushioned loop clamps). The study showed that perceptually engaging assembly instructions seem to offer the highest potential for error reduction and performance improvement. Other identified areas of action were the improvement of the inspection process and workers’ provision with better tracking and better feedback. Implementation of assembly guidance systems could potentially benefit worker’s performance and decrease assembly errors.

Freie Schlagworte: human reliability analysis, manual assembly, human error, quality, ergonomics
Status: Verlagsversion
URN: urn:nbn:de:tuda-tuprints-177948
Sachgruppe der Dewey Dezimalklassifikatin (DDC): 600 Technik, Medizin, angewandte Wissenschaften > 600 Technik
600 Technik, Medizin, angewandte Wissenschaften > 620 Ingenieurwissenschaften und Maschinenbau
Fachbereich(e)/-gebiet(e): 16 Fachbereich Maschinenbau
16 Fachbereich Maschinenbau > Institut für Arbeitswissenschaft (IAD)
Hinterlegungsdatum: 04 Feb 2022 14:34
Letzte Änderung: 07 Feb 2022 06:26
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