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On Security Guidelines and Policy Compliance: Considering Users’ Need for Autonomy

Olt, Christian M. ; große Deters, Fenne (2021)
On Security Guidelines and Policy Compliance: Considering Users’ Need for Autonomy.
Konferenzveröffentlichung, Bibliographie

Kurzbeschreibung (Abstract)

Recent studies raise the concern that the regular communication of security guidelines and policies and their updates is not always the best option for organizations to protect information system's security. Users show symptoms of being frustrated or overwhelmed by security guidelines and consequently either ignore policies or actively pursue workarounds. Our aim is first, to understand the affective states of employees being confronted with security-related guidelines and the reasons for negative emotions. Second, we develop a communication strategy for security policies that avoids negative affective states and reduces the chance of security policies being ignored or worked around to foster compliance. In this paper, we introduce a framework by connecting the theories of security fatigue, psychological reactance, and the elaboration likelihood model. Our framework moreover considers different strategies to communicate security guidelines or policies. Finally, we draft an experimental setup to empirically evaluate our research model.

Typ des Eintrags: Konferenzveröffentlichung
Erschienen: 2021
Autor(en): Olt, Christian M. ; große Deters, Fenne
Art des Eintrags: Bibliographie
Titel: On Security Guidelines and Policy Compliance: Considering Users’ Need for Autonomy
Sprache: Englisch
Publikationsjahr: 15 Dezember 2021
Ort: ICIS 2021 Proceedings
URL / URN: https://aisel.aisnet.org/icis2021/cyber_security/cyber_secur...
Kurzbeschreibung (Abstract):

Recent studies raise the concern that the regular communication of security guidelines and policies and their updates is not always the best option for organizations to protect information system's security. Users show symptoms of being frustrated or overwhelmed by security guidelines and consequently either ignore policies or actively pursue workarounds. Our aim is first, to understand the affective states of employees being confronted with security-related guidelines and the reasons for negative emotions. Second, we develop a communication strategy for security policies that avoids negative affective states and reduces the chance of security policies being ignored or worked around to foster compliance. In this paper, we introduce a framework by connecting the theories of security fatigue, psychological reactance, and the elaboration likelihood model. Our framework moreover considers different strategies to communicate security guidelines or policies. Finally, we draft an experimental setup to empirically evaluate our research model.

Freie Schlagworte: Security Policy Compliance, Psychological Reactance, Security Fatigue, Elaboration Likelihood
Fachbereich(e)/-gebiet(e): 01 Fachbereich Rechts- und Wirtschaftswissenschaften
01 Fachbereich Rechts- und Wirtschaftswissenschaften > Betriebswirtschaftliche Fachgebiete
01 Fachbereich Rechts- und Wirtschaftswissenschaften > Betriebswirtschaftliche Fachgebiete > Wirtschaftsinformatik
01 Fachbereich Rechts- und Wirtschaftswissenschaften > Betriebswirtschaftliche Fachgebiete > Fachgebiet Software Business & Information Management
Profilbereiche
Profilbereiche > Cybersicherheit (CYSEC)
Hinterlegungsdatum: 04 Nov 2021 12:51
Letzte Änderung: 04 Nov 2021 13:45
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