Reuter, Christian ; Kaufhold, Marc-André ; Spielhofer, Thomas ; Hahne, Anna Sophie (2017)
Social Media in Emergencies: A Representative Study on Citizens' Perception in Germany.
New York, USA
doi: 10.1145/3134725
Konferenzveröffentlichung, Bibliographie
Kurzbeschreibung (Abstract)
The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens' perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens' perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45%) of people have used social media during an emergency to share and / or look for information. In contrast, false rumours on social media (74%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16%), with the most popular ones' weather and first aid apps.
| Typ des Eintrags: | Konferenzveröffentlichung |
|---|---|
| Erschienen: | 2017 |
| Autor(en): | Reuter, Christian ; Kaufhold, Marc-André ; Spielhofer, Thomas ; Hahne, Anna Sophie |
| Art des Eintrags: | Bibliographie |
| Titel: | Social Media in Emergencies: A Representative Study on Citizens' Perception in Germany |
| Sprache: | Englisch |
| Publikationsjahr: | 2017 |
| Ort: | New York, USA |
| Verlag: | ACM |
| Titel der Zeitschrift, Zeitung oder Schriftenreihe: | Proceedings of the ACM Human Computer Interaction (PACM): Computer-Supported Cooperative Work and Social Computing Vol. 1 Issue CSCW |
| Veranstaltungsort: | New York, USA |
| DOI: | 10.1145/3134725 |
| URL / URN: | https://dl.acm.org/doi/10.1145/3134725 |
| Zugehörige Links: | |
| Kurzbeschreibung (Abstract): | The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens' perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens' perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45%) of people have used social media during an emergency to share and / or look for information. In contrast, false rumours on social media (74%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16%), with the most popular ones' weather and first aid apps. |
| Freie Schlagworte: | A-Paper,EmerGent,HCI,KontiKat,SMO,Selected |
| Fachbereich(e)/-gebiet(e): | 20 Fachbereich Informatik 20 Fachbereich Informatik > Wissenschaft und Technik für Frieden und Sicherheit (PEASEC) Profilbereiche Profilbereiche > Cybersicherheit (CYSEC) LOEWE LOEWE > LOEWE-Zentren LOEWE > LOEWE-Zentren > CRISP - Center for Research in Security and Privacy Zentrale Einrichtungen Zentrale Einrichtungen > Interdisziplinäre Arbeitsgruppe Naturwissenschaft, Technik und Sicherheit (IANUS) |
| Hinterlegungsdatum: | 22 Okt 2018 13:27 |
| Letzte Änderung: | 18 Nov 2021 14:48 |
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