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Social Media in Crisis Management: An Evaluation and Analysis of Crisis Informatics Research

Reuter, Christian and Hughes, Amanda Lee and Kaufhold, Marc-André (2018):
Social Media in Crisis Management: An Evaluation and Analysis of Crisis Informatics Research.
In: International Journal on Human-Computer Interaction (IJHCI), pp. 280-294, 34, (4), DOI: 10.1080/10447318.2018.1427832,
[Online-Edition: http://www.peasec.de/paper/2018/2018_ReuterHughesKaufhold_So...],
[Article]

Abstract

Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media be-fore, during or after these events. The field of research that these studies fall under is called cri-sis informatics. In this paper, we evaluate and analyze crisis informatics research by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics, and expounding upon the forms of interaction that have been researched. Finally, we summarize the achievements from an HCI perspective and outline trends and challenges for future research.

Item Type: Article
Erschienen: 2018
Creators: Reuter, Christian and Hughes, Amanda Lee and Kaufhold, Marc-André
Title: Social Media in Crisis Management: An Evaluation and Analysis of Crisis Informatics Research
Language: English
Abstract:

Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media be-fore, during or after these events. The field of research that these studies fall under is called cri-sis informatics. In this paper, we evaluate and analyze crisis informatics research by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics, and expounding upon the forms of interaction that have been researched. Finally, we summarize the achievements from an HCI perspective and outline trends and challenges for future research.

Journal or Publication Title: International Journal on Human-Computer Interaction (IJHCI)
Volume: 34
Number: 4
Uncontrolled Keywords: A-Paper,Frieden,HCI,KontiKat,SMO,Selected
Divisions: 20 Department of Computer Science
20 Department of Computer Science > Science and Technology for Peace and Security (PEASEC)
Profile Areas
Profile Areas > Cybersecurity (CYSEC)
LOEWE
LOEWE > LOEWE-Zentren
LOEWE > LOEWE-Zentren > CRISP - Center for Research in Security and Privacy
Zentrale Einrichtungen
Zentrale Einrichtungen > Interdisziplinäre Arbeitsgruppe Naturwissenschaft, Technik und Sicherheit (IANUS)
Date Deposited: 19 Oct 2018 09:58
DOI: 10.1080/10447318.2018.1427832
Official URL: http://www.peasec.de/paper/2018/2018_ReuterHughesKaufhold_So...
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