Stoitsev, Todor ; Scheidl, Stefan ; Flentge, Felix ; Mühlhäuser, Max (2008)
Enabling End Users to Proactively Tailor Underspecified, Human-centric Business Processes: “Programming by Example” of Weakly-Structured Process Models.
ICEIS 2008. Barcelona, Spain (June 12-16, 2008)
doi: 10.5220/0001681300380046
Konferenzveröffentlichung, Bibliographie
Kurzbeschreibung (Abstract)
Enterprises face the challenge of managing underspecified, human-centric business processes, which are executed in distributed teams in a rather informal, ad-hoc manner. This gave hibernating CSCW and ad-hoc workflow research a new push recently. However, there is still the need to clearly perceive end users as the actual drivers of business processes and to enable them to proactively tailor these processes according to their actual expertise and problem solving strategies. This paper presents the design and evaluation of a prototype for end-user development of weakly-structured process models through email-integrated task management. The presented CTM (Collaborative Task Manager) prototype uses "programming by example" to leverage user experience with standard email and task management applications and to extend user skills towards the definition of reusable process structures. By closely correlating to the actual user work practices and software environment, the tool provides a "gentle slope of complexity" for end users engaging in process tailoring activities.
| Typ des Eintrags: | Konferenzveröffentlichung |
|---|---|
| Erschienen: | 2008 |
| Autor(en): | Stoitsev, Todor ; Scheidl, Stefan ; Flentge, Felix ; Mühlhäuser, Max |
| Art des Eintrags: | Bibliographie |
| Titel: | Enabling End Users to Proactively Tailor Underspecified, Human-centric Business Processes: “Programming by Example” of Weakly-Structured Process Models |
| Sprache: | Englisch |
| Publikationsjahr: | 2008 |
| Titel der Zeitschrift, Zeitung oder Schriftenreihe: | Proceedings of ICEIS 2008 |
| Buchtitel: | Proceedings of the Tenth International Conference on Enterprise Information Systems - (Volume 3) |
| Veranstaltungstitel: | ICEIS 2008 |
| Veranstaltungsort: | Barcelona, Spain |
| Veranstaltungsdatum: | June 12-16, 2008 |
| DOI: | 10.5220/0001681300380046 |
| Zugehörige Links: | |
| Kurzbeschreibung (Abstract): | Enterprises face the challenge of managing underspecified, human-centric business processes, which are executed in distributed teams in a rather informal, ad-hoc manner. This gave hibernating CSCW and ad-hoc workflow research a new push recently. However, there is still the need to clearly perceive end users as the actual drivers of business processes and to enable them to proactively tailor these processes according to their actual expertise and problem solving strategies. This paper presents the design and evaluation of a prototype for end-user development of weakly-structured process models through email-integrated task management. The presented CTM (Collaborative Task Manager) prototype uses "programming by example" to leverage user experience with standard email and task management applications and to extend user skills towards the definition of reusable process structures. By closely correlating to the actual user work practices and software environment, the tool provides a "gentle slope of complexity" for end users engaging in process tailoring activities. |
| ID-Nummer: | TUD-CS-2008-1152 |
| Fachbereich(e)/-gebiet(e): | 20 Fachbereich Informatik 20 Fachbereich Informatik > Telekooperation |
| Hinterlegungsdatum: | 31 Dez 2016 12:59 |
| Letzte Änderung: | 14 Jun 2021 06:14 |
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| Zugehörige Links: | |
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