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Enabling End User-Driven Business Process Composition through Programming by Example in a Collaborative Task Management System

Stoitsev, Todor ; Scheidl, Stefan ; Flentge, Felix ; Mühlhäuser, Max (2008)
Enabling End User-Driven Business Process Composition through Programming by Example in a Collaborative Task Management System.
2008 IEEE Symposium on Visual Languages and Human-Centric Computing. Herrsching am Ammersee (15-19 Sept. 2008)
doi: 10.1109/VLHCC.2008.4639078
Konferenzveröffentlichung, Bibliographie

Kurzbeschreibung (Abstract)

Letting end users tailor business processes can result in business process management support, which is better turned to users’ needs and organizational changes. However, such tailoring requires not only the users’ domain expertise but also advanced skills in computer use, which business users mostly lack. The paper presents the design of the Collaborative Task Manager (CTM) prototype which overcomes this limitation and enables end users to become informed participants in business process composition. CTM uses enterprise-wide “programming by example” by exposing common functionalities for personal task management to the end users and tracking their activities to generate end-to-end process execution examples on a central instance. These can be adapted and reused for ad-hoc process support or exported to formal process models, which enables tailoring as collaboration between business users, end-user tailors and developers. The paper finally reports on trial usage of the tool at a partner company.

Typ des Eintrags: Konferenzveröffentlichung
Erschienen: 2008
Autor(en): Stoitsev, Todor ; Scheidl, Stefan ; Flentge, Felix ; Mühlhäuser, Max
Art des Eintrags: Bibliographie
Titel: Enabling End User-Driven Business Process Composition through Programming by Example in a Collaborative Task Management System
Sprache: Englisch
Publikationsjahr: 2008
Titel der Zeitschrift, Zeitung oder Schriftenreihe: IEEE Symposium on Visual Languages and Human-Centric Computing
Veranstaltungstitel: 2008 IEEE Symposium on Visual Languages and Human-Centric Computing
Veranstaltungsort: Herrsching am Ammersee
Veranstaltungsdatum: 15-19 Sept. 2008
DOI: 10.1109/VLHCC.2008.4639078
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Kurzbeschreibung (Abstract):

Letting end users tailor business processes can result in business process management support, which is better turned to users’ needs and organizational changes. However, such tailoring requires not only the users’ domain expertise but also advanced skills in computer use, which business users mostly lack. The paper presents the design of the Collaborative Task Manager (CTM) prototype which overcomes this limitation and enables end users to become informed participants in business process composition. CTM uses enterprise-wide “programming by example” by exposing common functionalities for personal task management to the end users and tracking their activities to generate end-to-end process execution examples on a central instance. These can be adapted and reused for ad-hoc process support or exported to formal process models, which enables tailoring as collaboration between business users, end-user tailors and developers. The paper finally reports on trial usage of the tool at a partner company.

ID-Nummer: TUD-CS-2008-1151
Fachbereich(e)/-gebiet(e): 20 Fachbereich Informatik
20 Fachbereich Informatik > Telekooperation
Hinterlegungsdatum: 31 Dez 2016 12:59
Letzte Änderung: 14 Jun 2021 06:14
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