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Architecture for end user-driven composition of underspecified, human-centric business processes

Stoitsev, Todor ; Scheidl, Stefan ; Flentge, Felix ; Mühlhäuser, Max (2008)
Architecture for end user-driven composition of underspecified, human-centric business processes.
Proceedings of the 10th International Conference on Enterprise Information Systems (ICEIS 2008). Barcelona, Spain (12.-16.06.)
Konferenzveröffentlichung, Bibliographie

Kurzbeschreibung (Abstract)

Enterprises are constantly struggling to optimize their business processes in order to gain competitive advantage and to survive in the fast evolving global market. Often, the only ones to understand the matter and complexity of these processes are the people, who actually execute them. This raises the need for novel business process management approaches, which can enable business users to proactively express process knowledge and to participate in the business process management and design according to their actual expertise and problem solving strategies. The presented paper describes an architecture, which supports a framework for end user-driven composition and management of underspecified, human-centric business processes. The solution builds up on email-integrated task management and enables dynamic generation of decentralized-emerging process structures through web service-based activity tracking. The captured process execution examples are shared in central enterprise repositories for further adaptation and reuse. This enables "seeding, evolutionary growth, and reseeding" of user-defined, weakly-structured process models towards global best-practice definitions.

Typ des Eintrags: Konferenzveröffentlichung
Erschienen: 2008
Autor(en): Stoitsev, Todor ; Scheidl, Stefan ; Flentge, Felix ; Mühlhäuser, Max
Art des Eintrags: Bibliographie
Titel: Architecture for end user-driven composition of underspecified, human-centric business processes
Sprache: Englisch
Publikationsjahr: Februar 2008
Veranstaltungstitel: Proceedings of the 10th International Conference on Enterprise Information Systems (ICEIS 2008)
Veranstaltungsort: Barcelona, Spain
Veranstaltungsdatum: 12.-16.06.
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Kurzbeschreibung (Abstract):

Enterprises are constantly struggling to optimize their business processes in order to gain competitive advantage and to survive in the fast evolving global market. Often, the only ones to understand the matter and complexity of these processes are the people, who actually execute them. This raises the need for novel business process management approaches, which can enable business users to proactively express process knowledge and to participate in the business process management and design according to their actual expertise and problem solving strategies. The presented paper describes an architecture, which supports a framework for end user-driven composition and management of underspecified, human-centric business processes. The solution builds up on email-integrated task management and enables dynamic generation of decentralized-emerging process structures through web service-based activity tracking. The captured process execution examples are shared in central enterprise repositories for further adaptation and reuse. This enables "seeding, evolutionary growth, and reseeding" of user-defined, weakly-structured process models towards global best-practice definitions.

ID-Nummer: TUD-CS-2008-1150
Fachbereich(e)/-gebiet(e): 20 Fachbereich Informatik
20 Fachbereich Informatik > Telekooperation
Hinterlegungsdatum: 31 Dez 2016 12:59
Letzte Änderung: 30 Sep 2020 14:03
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