Endres, Christoph ; Wurz, Andreas ; Hoffmann, Marcus ; Behring, Alexander
Hrsg.: French, Simon ; Tomaszewski, Brian ; Zobel, Christopher (2010)
A Task-based Messaging Approach To Facilitate Staff Work.
Konferenzveröffentlichung, Bibliographie
Kurzbeschreibung (Abstract)
A central part of the work in Incident Commands (ICs) deals with handling messages that contain relevant information. Classification schemes for messages can be exploited by command staff and assisting tools to support this work, given that a common understanding of the scheme is shared among participants. We present user studies on two such classifications, which imply some disagreement among participants. Interpretations of the studies and a revised scheme are presented. All users in our studies are highly trained experts and represent the state of the art in german IC work.
| Typ des Eintrags: | Konferenzveröffentlichung |
|---|---|
| Erschienen: | 2010 |
| Herausgeber: | French, Simon ; Tomaszewski, Brian ; Zobel, Christopher |
| Autor(en): | Endres, Christoph ; Wurz, Andreas ; Hoffmann, Marcus ; Behring, Alexander |
| Art des Eintrags: | Bibliographie |
| Titel: | A Task-based Messaging Approach To Facilitate Staff Work |
| Sprache: | Deutsch |
| Publikationsjahr: | Mai 2010 |
| Buchtitel: | Proceedings of the 7th International Conference on Information Systems for Crisis Response and Management. International Conference on Information Systems for Crisis Response and Management (ISCRAM-2010) |
| Kurzbeschreibung (Abstract): | A central part of the work in Incident Commands (ICs) deals with handling messages that contain relevant information. Classification schemes for messages can be exploited by command staff and assisting tools to support this work, given that a common understanding of the scheme is shared among participants. We present user studies on two such classifications, which imply some disagreement among participants. Interpretations of the studies and a revised scheme are presented. All users in our studies are highly trained experts and represent the state of the art in german IC work. |
| Freie Schlagworte: | - MDI - Area Model Driven Interaction;- SCS: SoKNOS (jointly with MDI, SST);Secure Services |
| ID-Nummer: | TUD-CS-2010-0036 |
| Fachbereich(e)/-gebiet(e): | 20 Fachbereich Informatik > Telekooperation LOEWE > LOEWE-Zentren > CASED – Center for Advanced Security Research Darmstadt LOEWE > LOEWE-Zentren 20 Fachbereich Informatik LOEWE |
| Hinterlegungsdatum: | 31 Dez 2016 12:59 |
| Letzte Änderung: | 17 Mai 2018 13:02 |
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