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Abramova, Olga ; Krasnova, Hanna ; Shavanova, Tetiana ; Fuhrer, Andrea ; Buxmann, Peter (2016)
Impression Management in the Sharing Economy: Understanding the Effect of Response Strategy to Negative Reviews.
In: Die Unternehmung, 70 (1)
Article
Abramova, Olga ; Shavanova, Tetiana ; Fuhrer, Andrea ; Krasnova, Hanna ; Buxmann, Peter (2015)
Understanding the Sharing Economy: The Role of Response to Negative Reviews in the Peer-to-peer Accommodation Sharing Network.
European Conference on Information Systems (ECIS). Münster (26. - 29.05.2015)
Conference or Workshop Item