Henß, Stefan ; Monperrus, Martin ; Mezini, Mira (2012)
Semi-automatically extracting FAQs to improve accessibility of software development knowledge.
Zurich, Switzerland
Conference or Workshop Item, Bibliographie
Abstract
Frequently asked questions (FAQs) are a popular way to document software development knowledge. As creating such documents is expensive, this paper presents an approach for automatically extracting FAQs from sources of software development discussion, such as mailing lists and Internet forums, by combining techniques of text mining and natural language processing. We apply the approach to popular mailing lists and carry out a survey among software developers to show that it is able to extract high-quality FAQs that may be further improved by experts.
| Item Type: | Conference or Workshop Item |
|---|---|
| Erschienen: | 2012 |
| Creators: | Henß, Stefan ; Monperrus, Martin ; Mezini, Mira |
| Type of entry: | Bibliographie |
| Title: | Semi-automatically extracting FAQs to improve accessibility of software development knowledge |
| Language: | German |
| Date: | June 2012 |
| Publisher: | IEEE Press |
| Book Title: | Proceedings of the 34th International Conference on Software Engineering |
| Series: | ICSE '12 |
| Event Location: | Zurich, Switzerland |
| Abstract: | Frequently asked questions (FAQs) are a popular way to document software development knowledge. As creating such documents is expensive, this paper presents an approach for automatically extracting FAQs from sources of software development discussion, such as mailing lists and Internet forums, by combining techniques of text mining and natural language processing. We apply the approach to popular mailing lists and carry out a survey among software developers to show that it is able to extract high-quality FAQs that may be further improved by experts. |
| Uncontrolled Keywords: | text mining, natural language processing, NLP, software developement management, knowledge management |
| Identification Number: | TUD-CS-2012-0381 |
| Divisions: | Profile Areas Profile Areas > Cybersecurity (CYSEC) |
| Date Deposited: | 28 Aug 2017 13:34 |
| Last Modified: | 12 Jan 2019 21:20 |
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