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Impression Management in the Sharing Economy: Understanding the Effect of Response Strategy to Negative Reviews

Abramova, Olga ; Krasnova, Hanna ; Shavanova, Tetiana ; Fuhrer, Andrea ; Buxmann, Peter (2016):
Impression Management in the Sharing Economy: Understanding the Effect of Response Strategy to Negative Reviews.
In: Die Unternehmung, 70 (1), pp. 58-73. Nomos Verlagsgesellschaft, ISSN 0042-059X,
[Article]

Item Type: Article
Erschienen: 2016
Creators: Abramova, Olga ; Krasnova, Hanna ; Shavanova, Tetiana ; Fuhrer, Andrea ; Buxmann, Peter
Title: Impression Management in the Sharing Economy: Understanding the Effect of Response Strategy to Negative Reviews
Language: English
Journal or Publication Title: Die Unternehmung
Volume of the journal: 70
Issue Number: 1
Publisher: Nomos Verlagsgesellschaft
Divisions: 01 Department of Law and Economics
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Information Systems
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Software Business & Information Management
Date Deposited: 10 Jan 2017 13:09
URL / URN: http://dx.doi.org/10.5771/0042-059X-2016-1-58
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