Benlian, Alexander ; Koufaris, M. ; Hess, Thomas (2010)
The Role of SaaS Service Quality for Continued SaaS Use: Empirical Insights from SaaS Using Firms.
Proceedings of the 31st International Conference on Information Systems (ICIS 2010), St. Louis, USA.
Conference or Workshop Item, Bibliographie
This is the latest version of this item.
| Item Type: | Conference or Workshop Item |
|---|---|
| Erschienen: | 2010 |
| Creators: | Benlian, Alexander ; Koufaris, M. ; Hess, Thomas |
| Type of entry: | Bibliographie |
| Title: | The Role of SaaS Service Quality for Continued SaaS Use: Empirical Insights from SaaS Using Firms |
| Language: | English |
| Date: | 2010 |
| Event Title: | Proceedings of the 31st International Conference on Information Systems (ICIS 2010), St. Louis, USA |
| Divisions: | 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Information Systems & E-Services 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete 01 Department of Law and Economics |
| Date Deposited: | 31 May 2012 12:11 |
| Last Modified: | 05 Mar 2013 10:01 |
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The Role of SaaS Service Quality for Continued SaaS Use: Empirical Insights from SaaS Using Firms. (deposited 24 May 2012 13:12)
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