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Perceptual Congruence between IS Professionals and Users on IS Service Quality — Insights from Response Surface Analysis

Benlian, Alexander (2011)
Perceptual Congruence between IS Professionals and Users on IS Service Quality — Insights from Response Surface Analysis.
Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China.
Conference or Workshop Item, Bibliographie

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Item Type: Conference or Workshop Item
Erschienen: 2011
Creators: Benlian, Alexander
Type of entry: Bibliographie
Title: Perceptual Congruence between IS Professionals and Users on IS Service Quality — Insights from Response Surface Analysis
Language: English
Date: 2011
Event Title: Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China
Divisions: 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Information Systems & E-Services
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete
01 Department of Law and Economics
Date Deposited: 31 May 2012 12:17
Last Modified: 05 Mar 2013 10:01
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