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Katwarn, NINA or FEMA? Multi-Method Study on Distribution, Use and Public Views on Crisis Apps

Reuter, Christian ; Kaufhold, Marc-André ; Leopold, Inken ; Knipp, Hannah (2022)
Katwarn, NINA or FEMA? Multi-Method Study on Distribution, Use and Public Views on Crisis Apps.
25th European Conference on Information Systems (ECIS 2017). Guimarães, Portugal (5.-10.06.2017)
doi: 10.26083/tuprints-00020709
Conference or Workshop Item, Secondary publication, Publisher's Version

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Abstract

Crises, such as thunderstorms and an increasing number of (recognised) terroristic attacks in 2015, 2016, and 2017, do not only lead to extensive monetary damage, but also threaten human lives and influence citizens' perceptions of safety and security. In such situations, the population demands information about the damage and safe behaviour. Although some apps are available to provide this information, the number of users seems relatively low. Focussing on Germany, this study aims to research (1) the distribution of crisis apps in the population, (2) the kinds of crisis apps currently used, as well as (3) needed core functionalities of warning apps. This multi-method study analyses crisis apps by investigating their utilisation quantitatively in a snowball-based survey in Europe (n=1,034) and in a representative survey in Germany (n=1,369). Based on this, the German warning apps Katwarn and NINA and the US-American app FEMA are evaluated qualitatively (n=22). The results revealed requirements which informed the implementation of a warning app prototype. The prototype combines the identified advantages of the apps evaluated in the study, containing warnings and all-clear, recommendations for action, functions to contact friends and helpers. The contributions of this work are findings on the distribution of crisis apps in Europe and Germany (both 16%), the kinds of crisis apps used (mostly weather and warning apps), and empirically based requirements for warning apps which can be integrated in further developments of existing apps and a prototype for such an app.

Item Type: Conference or Workshop Item
Erschienen: 2022
Creators: Reuter, Christian ; Kaufhold, Marc-André ; Leopold, Inken ; Knipp, Hannah
Type of entry: Secondary publication
Title: Katwarn, NINA or FEMA? Multi-Method Study on Distribution, Use and Public Views on Crisis Apps
Language: English
Date: 2022
Place of Publication: Darmstadt
Year of primary publication: 2017
Publisher: Association for Information Systems AIS
Book Title: Proceedings of the 25th European Conference on Information Systems (ECIS)
Event Title: 25th European Conference on Information Systems (ECIS 2017)
Event Location: Guimarães, Portugal
Event Dates: 5.-10.06.2017
DOI: 10.26083/tuprints-00020709
URL / URN: https://tuprints.ulb.tu-darmstadt.de/20709
Corresponding Links:
Origin: Secondary publication service
Abstract:

Crises, such as thunderstorms and an increasing number of (recognised) terroristic attacks in 2015, 2016, and 2017, do not only lead to extensive monetary damage, but also threaten human lives and influence citizens' perceptions of safety and security. In such situations, the population demands information about the damage and safe behaviour. Although some apps are available to provide this information, the number of users seems relatively low. Focussing on Germany, this study aims to research (1) the distribution of crisis apps in the population, (2) the kinds of crisis apps currently used, as well as (3) needed core functionalities of warning apps. This multi-method study analyses crisis apps by investigating their utilisation quantitatively in a snowball-based survey in Europe (n=1,034) and in a representative survey in Germany (n=1,369). Based on this, the German warning apps Katwarn and NINA and the US-American app FEMA are evaluated qualitatively (n=22). The results revealed requirements which informed the implementation of a warning app prototype. The prototype combines the identified advantages of the apps evaluated in the study, containing warnings and all-clear, recommendations for action, functions to contact friends and helpers. The contributions of this work are findings on the distribution of crisis apps in Europe and Germany (both 16%), the kinds of crisis apps used (mostly weather and warning apps), and empirically based requirements for warning apps which can be integrated in further developments of existing apps and a prototype for such an app.

Status: Publisher's Version
URN: urn:nbn:de:tuda-tuprints-207098
Classification DDC: 000 Generalities, computers, information > 004 Computer science
300 Social sciences > 380 Commerce, communications, transportation
Divisions: 20 Department of Computer Science
20 Department of Computer Science > Science and Technology for Peace and Security (PEASEC)
Profile Areas
Profile Areas > Cybersecurity (CYSEC)
LOEWE
LOEWE > LOEWE-Zentren
Zentrale Einrichtungen
LOEWE > LOEWE-Zentren > CASED – Center for Advanced Security Research Darmstadt
Zentrale Einrichtungen > Interdisziplinäre Arbeitsgruppe Naturwissenschaft, Technik und Sicherheit (IANUS)
Date Deposited: 15 Dec 2022 15:41
Last Modified: 02 Jan 2023 09:02
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