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Human Versus Automated Sales Agents: How and Why Customer Responses Shift Across Sales Stages

Adam, Martin ; Röthke, Konstantin ; Benlian, Alexander (2023)
Human Versus Automated Sales Agents: How and Why Customer Responses Shift Across Sales Stages.
In: Information Systems Research, 34 (3)
doi: 10.1287/isre.2022.1171
Article, Bibliographie

Item Type: Article
Erschienen: 2023
Creators: Adam, Martin ; Röthke, Konstantin ; Benlian, Alexander
Type of entry: Bibliographie
Title: Human Versus Automated Sales Agents: How and Why Customer Responses Shift Across Sales Stages
Language: English
Date: 2023
Place of Publication: Linthicum, Maryland
Publisher: INFORMS
Journal or Publication Title: Information Systems Research
Volume of the journal: 34
Issue Number: 3
DOI: 10.1287/isre.2022.1171
URL / URN: https://pubsonline.informs.org/doi/10.1287/isre.2022.1171
Divisions: 01 Department of Law and Economics
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Information Systems & E-Services
Date Deposited: 14 Nov 2022 12:19
Last Modified: 05 Oct 2023 14:29
PPN: 507817060
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