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Business Continuity Management in Micro Enterprises: Perception, Strategies, and Use of ICT

Kaufhold, Marc-André ; Riebe, Thea ; Reuter, Christian ; Hester, Julian ; Jeske, Danny ; Knüver, Lisa ; Richert, Viktoria (2022)
Business Continuity Management in Micro Enterprises: Perception, Strategies, and Use of ICT.
In: International Journal of Information Systems for Crisis Response and Management, 2018, 10 (1)
doi: 10.26083/tuprints-00022313
Article, Secondary publication, Publisher's Version

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Abstract

Small and medium-sized enterprises (SMEs) represent 99% of enterprises in Germany and more than 95% in the European Union. Given the recent increase of natural disasters and man-made crises and emergencies, it seems an important economic goal to ascertain that SMEs are capable of maintaining their work, revenue and profit at an acceptable level. According to ISO 22301, business continuity management (BCM) is a holistic management process which identifies potential threats and their impact to an organization and serves as a framework to increase organizational resilience and response capabilities. Prior research identified that BCM is under-represented in SMEs and that their security level is partially in an uneconomical range. This article presents the analysis of interviews with 19 independent micro enterprises highlighting findings on their low crisis awareness, varying technical dependency, existing action strategies and communication strategies and proposing a categorization of micro enterprises as preventive technicians, data-intensive chains or pragmatic jumpers.

Item Type: Article
Erschienen: 2022
Creators: Kaufhold, Marc-André ; Riebe, Thea ; Reuter, Christian ; Hester, Julian ; Jeske, Danny ; Knüver, Lisa ; Richert, Viktoria
Type of entry: Secondary publication
Title: Business Continuity Management in Micro Enterprises: Perception, Strategies, and Use of ICT
Language: English
Date: 2022
Place of Publication: Darmstadt
Year of primary publication: 2018
Publisher: IGI Global
Journal or Publication Title: International Journal of Information Systems for Crisis Response and Management
Volume of the journal: 10
Issue Number: 1
Collation: 19 Seiten
DOI: 10.26083/tuprints-00022313
URL / URN: https://tuprints.ulb.tu-darmstadt.de/22313
Corresponding Links:
Origin: Secondary publication service
Abstract:

Small and medium-sized enterprises (SMEs) represent 99% of enterprises in Germany and more than 95% in the European Union. Given the recent increase of natural disasters and man-made crises and emergencies, it seems an important economic goal to ascertain that SMEs are capable of maintaining their work, revenue and profit at an acceptable level. According to ISO 22301, business continuity management (BCM) is a holistic management process which identifies potential threats and their impact to an organization and serves as a framework to increase organizational resilience and response capabilities. Prior research identified that BCM is under-represented in SMEs and that their security level is partially in an uneconomical range. This article presents the analysis of interviews with 19 independent micro enterprises highlighting findings on their low crisis awareness, varying technical dependency, existing action strategies and communication strategies and proposing a categorization of micro enterprises as preventive technicians, data-intensive chains or pragmatic jumpers.

Uncontrolled Keywords: Action and Communication Strategies, Business Continuity Management, Crisis Awareness, Micro Enterprises, Technical Dependency
Status: Publisher's Version
URN: urn:nbn:de:tuda-tuprints-223139
Classification DDC: 000 Generalities, computers, information > 004 Computer science
Divisions: 20 Department of Computer Science
20 Department of Computer Science > Science and Technology for Peace and Security (PEASEC)
Profile Areas
Profile Areas > Cybersecurity (CYSEC)
LOEWE
LOEWE > LOEWE-Zentren
LOEWE > LOEWE-Zentren > CRISP - Center for Research in Security and Privacy
Zentrale Einrichtungen
Zentrale Einrichtungen > Interdisziplinäre Arbeitsgruppe Naturwissenschaft, Technik und Sicherheit (IANUS)
Date Deposited: 16 Sep 2022 12:42
Last Modified: 19 Sep 2022 13:32
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