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Towards Ecosystems with Smart Product-Service Systems

Bulut, Serdar ; Anderl, Reiner (2022)
Towards Ecosystems with Smart Product-Service Systems.
In: Procedia CIRP, 109
doi: 10.1016/j.procir.2022.05.240
Article, Bibliographie

Abstract

Product-service systems offer a hybrid value proposition consisting of product and service solutions. Upgrading traditional product-service systems to smart product-service systems by incorporating individuality and flexibility via data exchange into the value proposition enables addressing a variety of needs of a variety of stakeholders. With the use of the Internet of Everything and platform technology, ecosystems can systematically be designed around smart product-service systems. In this paper we demonstrate how a novel design architecture for smart product-service systems transitions customer needs via platform technology into platform-based product-service ecosystems. Furthermore, the definition of a platform-based product-service ecosystem is provided along with the distinction to platforms and platform software. The paper focuses on the conceptual design of platform-based product-service ecosystems and therefore incorporates requirements engineering and -management as well as the design architecture of the ecosystem. The conceptual design is implemented using a configurable drone with multiple sensors and actuators as the smart product-service system. The data of the drone is refined into information and further into knowledge and is shared with multiple stakeholders such as OEM, private user, third parties, suppliers, shipping companies, insurance providers. Cumulocity IoT of Software AG is used to connect the stakeholders to the smart product-service system enabling the demonstration of the value proposition towards all stakeholders within the ecosystem and also towards the ecosystem-specific mechanics, that allow autonomous growth.

Item Type: Article
Erschienen: 2022
Creators: Bulut, Serdar ; Anderl, Reiner
Type of entry: Bibliographie
Title: Towards Ecosystems with Smart Product-Service Systems
Language: English
Date: 30 March 2022
Publisher: Elsevier B.V.
Journal or Publication Title: Procedia CIRP
Volume of the journal: 109
DOI: 10.1016/j.procir.2022.05.240
Abstract:

Product-service systems offer a hybrid value proposition consisting of product and service solutions. Upgrading traditional product-service systems to smart product-service systems by incorporating individuality and flexibility via data exchange into the value proposition enables addressing a variety of needs of a variety of stakeholders. With the use of the Internet of Everything and platform technology, ecosystems can systematically be designed around smart product-service systems. In this paper we demonstrate how a novel design architecture for smart product-service systems transitions customer needs via platform technology into platform-based product-service ecosystems. Furthermore, the definition of a platform-based product-service ecosystem is provided along with the distinction to platforms and platform software. The paper focuses on the conceptual design of platform-based product-service ecosystems and therefore incorporates requirements engineering and -management as well as the design architecture of the ecosystem. The conceptual design is implemented using a configurable drone with multiple sensors and actuators as the smart product-service system. The data of the drone is refined into information and further into knowledge and is shared with multiple stakeholders such as OEM, private user, third parties, suppliers, shipping companies, insurance providers. Cumulocity IoT of Software AG is used to connect the stakeholders to the smart product-service system enabling the demonstration of the value proposition towards all stakeholders within the ecosystem and also towards the ecosystem-specific mechanics, that allow autonomous growth.

Alternative Abstract:
Alternative abstract Language

Produkt-Service-Systeme bieten ein hybrides Wertversprechen, das aus Produkt- und Servicelösungen besteht. Die Aufwertung traditioneller Produkt-Service-Systeme zu intelligenten Produkt-Service-Systemen durch die Einbeziehung von Individualität und Flexibilität über Datenaustausch in das Wertangebot ermöglicht es, eine Vielzahl von Bedürfnissen einer Vielzahl von Interessengruppen zu erfüllen. Durch den Einsatz des Internets der Dinge und der Plattformtechnologie können Ökosysteme systematisch um intelligente Produkt-Dienstleistungssysteme herum entworfen werden. In diesem Beitrag zeigen wir, wie eine neuartige Design-Architektur für intelligente Produkt-Service-Systeme die Kundenbedürfnisse mittels Plattformtechnologie in plattformbasierte Produkt-Service-Ökosysteme umsetzt. Darüber hinaus wird die Definition eines plattformbasierten Produkt-Service-Ökosystems sowie die Abgrenzung zu Plattformen und Plattformsoftware gegeben. Der Beitrag konzentriert sich auf die Konzeption plattformbasierter Produkt-Service-Ökosysteme und umfasst daher sowohl das Requirements Engineering und -Management als auch die Designarchitektur des Ökosystems. Der konzeptionelle Entwurf wird anhand einer konfigurierbaren Drohne mit mehreren Sensoren und Aktoren als intelligentes Produkt-Service-System umgesetzt. Die Daten der Drohne werden zu Informationen und weiter zu Wissen veredelt und mit verschiedenen Stakeholdern wie OEM, Privatanwender, Dritte, Lieferanten, Spediteure, Versicherungen geteilt. Cumulocity IoT der Software AG wird eingesetzt, um die Stakeholder mit dem intelligenten Produkt-Service-System zu verbinden und so den Wertbeitrag für alle Stakeholder innerhalb des Ökosystems und auch für die ökosystemspezifischen Mechanismen zu demonstrieren, die autonomes Wachstum ermöglichen.

German
Divisions: 16 Department of Mechanical Engineering
16 Department of Mechanical Engineering > Department of Computer Integrated Design (DiK) (from 01.09.2022 renamed "Product Life Cycle Management")
Date Deposited: 06 Jul 2022 07:57
Last Modified: 06 Oct 2022 08:57
PPN: 496436953
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