Endres, Christoph ; Wurz, Andreas ; Hoffmann, Marcus ; Behring, Alexander
eds.: French, Simon ; Tomaszewski, Brian ; Zobel, Christopher (2010)
A Task-based Messaging Approach To Facilitate Staff Work.
Conference or Workshop Item, Bibliographie
Abstract
A central part of the work in Incident Commands (ICs) deals with handling messages that contain relevant information. Classification schemes for messages can be exploited by command staff and assisting tools to support this work, given that a common understanding of the scheme is shared among participants. We present user studies on two such classifications, which imply some disagreement among participants. Interpretations of the studies and a revised scheme are presented. All users in our studies are highly trained experts and represent the state of the art in german IC work.
| Item Type: | Conference or Workshop Item |
|---|---|
| Erschienen: | 2010 |
| Editors: | French, Simon ; Tomaszewski, Brian ; Zobel, Christopher |
| Creators: | Endres, Christoph ; Wurz, Andreas ; Hoffmann, Marcus ; Behring, Alexander |
| Type of entry: | Bibliographie |
| Title: | A Task-based Messaging Approach To Facilitate Staff Work |
| Language: | German |
| Date: | May 2010 |
| Book Title: | Proceedings of the 7th International Conference on Information Systems for Crisis Response and Management. International Conference on Information Systems for Crisis Response and Management (ISCRAM-2010) |
| Abstract: | A central part of the work in Incident Commands (ICs) deals with handling messages that contain relevant information. Classification schemes for messages can be exploited by command staff and assisting tools to support this work, given that a common understanding of the scheme is shared among participants. We present user studies on two such classifications, which imply some disagreement among participants. Interpretations of the studies and a revised scheme are presented. All users in our studies are highly trained experts and represent the state of the art in german IC work. |
| Uncontrolled Keywords: | - MDI - Area Model Driven Interaction;- SCS: SoKNOS (jointly with MDI, SST);Secure Services |
| Identification Number: | TUD-CS-2010-0036 |
| Divisions: | 20 Department of Computer Science > Telecooperation LOEWE > LOEWE-Zentren > CASED – Center for Advanced Security Research Darmstadt LOEWE > LOEWE-Zentren 20 Department of Computer Science LOEWE |
| Date Deposited: | 31 Dec 2016 12:59 |
| Last Modified: | 17 May 2018 13:02 |
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