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Zanzibar OpenIVR: an Open-Source Framework for Development of Spoken Dialog Systems

Prylipko, Dmytro ; Schnelle-Walka, Dirk ; Lord, Spencer ; Wendemuth, Andreas (2011)
Zanzibar OpenIVR: an Open-Source Framework for Development of Spoken Dialog Systems.
doi: 10.1007/978-3-642-23538-2_47
Konferenzveröffentlichung, Bibliographie

Kurzbeschreibung (Abstract)

The maturity of standards and the availability of open source components for all levels of the MRCP stack provide us with new opportunities for the development of spoken dialog technology. In this paper a standard-based and modular architecture for interactive voice response (IVR) systems is presented together with its implementation - Zanzibar OpenIVR. The architecture, described in terms of components and standards, is compared to other existing frameworks. The usage of our framework is discussed regarding different aspects of spoken dialog technology such as speech recognition and synthesis, integration of the components, dialog management, natural language understanding. It is designed to work over VoIP as well as with usual telephony communication channels, thus provides an ability for web based access. Zanzibar OpenIVR is able to serve as a starting point for building dialog systems and research in voice-enabled technologies.

Typ des Eintrags: Konferenzveröffentlichung
Erschienen: 2011
Autor(en): Prylipko, Dmytro ; Schnelle-Walka, Dirk ; Lord, Spencer ; Wendemuth, Andreas
Art des Eintrags: Bibliographie
Titel: Zanzibar OpenIVR: an Open-Source Framework for Development of Spoken Dialog Systems
Sprache: Deutsch
Publikationsjahr: August 2011
Buchtitel: Text, Speech and Dialogue, Lecture Notes in Computer Science, 2011, Volume 6836/2011
DOI: 10.1007/978-3-642-23538-2_47
Kurzbeschreibung (Abstract):

The maturity of standards and the availability of open source components for all levels of the MRCP stack provide us with new opportunities for the development of spoken dialog technology. In this paper a standard-based and modular architecture for interactive voice response (IVR) systems is presented together with its implementation - Zanzibar OpenIVR. The architecture, described in terms of components and standards, is compared to other existing frameworks. The usage of our framework is discussed regarding different aspects of spoken dialog technology such as speech recognition and synthesis, integration of the components, dialog management, natural language understanding. It is designed to work over VoIP as well as with usual telephony communication channels, thus provides an ability for web based access. Zanzibar OpenIVR is able to serve as a starting point for building dialog systems and research in voice-enabled technologies.

Freie Schlagworte: - TNT - Area Talk and Touch Interaction
ID-Nummer: TUD-CS-2011-0142
Fachbereich(e)/-gebiet(e): 20 Fachbereich Informatik > Telekooperation
20 Fachbereich Informatik
Hinterlegungsdatum: 31 Dez 2016 12:59
Letzte Änderung: 15 Mai 2018 12:01
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