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Contextualized Web warnings, and how they cause distrust

Bartsch, Steffen ; Volkamer, Melanie ; Theuerling, Heike ; Karayumak, Fatih
Hrsg.: Huth, Michael (2013)
Contextualized Web warnings, and how they cause distrust.
TRUST 2013. London, UK (17. - 19. Juni 2013)
Konferenzveröffentlichung, Bibliographie

Kurzbeschreibung (Abstract)

Current warnings in Web browsers are difficult to understand for lay users. We address this problem through more concrete warning content by contextualizing the warning – for example, taking the user’s current intention into account in order to name concrete consequences. To explore the practical value of contextualization and potential obstacles, we conduct a behavioral study with 36 participants who we either confront with contextualized or with standard warning content while they solve Web browsing tasks. We also collect exploratory data in a posterior card-sorting exercise and interview. We deduce a higher understanding of the risks of proceeding from the exploratory data. Moreover, we identify conflicting effects from contextualization, including distrust in the content, and formulate recommendations for effective contextualized warning content.

Typ des Eintrags: Konferenzveröffentlichung
Erschienen: 2013
Herausgeber: Huth, Michael
Autor(en): Bartsch, Steffen ; Volkamer, Melanie ; Theuerling, Heike ; Karayumak, Fatih
Art des Eintrags: Bibliographie
Titel: Contextualized Web warnings, and how they cause distrust
Sprache: Englisch
Publikationsjahr: Juni 2013
Verlag: Springer
Buchtitel: Trust and Trustworthy Computing (TRUST 2013)
Veranstaltungstitel: TRUST 2013
Veranstaltungsort: London, UK
Veranstaltungsdatum: 17. - 19. Juni 2013
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Kurzbeschreibung (Abstract):

Current warnings in Web browsers are difficult to understand for lay users. We address this problem through more concrete warning content by contextualizing the warning – for example, taking the user’s current intention into account in order to name concrete consequences. To explore the practical value of contextualization and potential obstacles, we conduct a behavioral study with 36 participants who we either confront with contextualized or with standard warning content while they solve Web browsing tasks. We also collect exploratory data in a posterior card-sorting exercise and interview. We deduce a higher understanding of the risks of proceeding from the exploratory data. Moreover, we identify conflicting effects from contextualization, including distrust in the content, and formulate recommendations for effective contextualized warning content.

Freie Schlagworte: Security, Usability and Society;Secure Data
ID-Nummer: TUD-CS-2013-0083
Fachbereich(e)/-gebiet(e): 16 Fachbereich Maschinenbau
16 Fachbereich Maschinenbau > Institut für Arbeitswissenschaft (IAD)
20 Fachbereich Informatik
20 Fachbereich Informatik > Theoretische Informatik - Kryptographie und Computeralgebra
20 Fachbereich Informatik > SECUSO - Security, Usability and Society
Profilbereiche
Profilbereiche > Cybersicherheit (CYSEC)
LOEWE
LOEWE > LOEWE-Zentren
LOEWE > LOEWE-Zentren > CASED – Center for Advanced Security Research Darmstadt
Hinterlegungsdatum: 19 Feb 2015 11:01
Letzte Änderung: 04 Mär 2019 13:03
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