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Enterprise-level Packaged Software Acquisition: a Structured Literature Review Through the Lens of IT Governance

Harnisch, Stefan (2014):
Enterprise-level Packaged Software Acquisition: a Structured Literature Review Through the Lens of IT Governance.
In: European Conference on Information Systems (ECIS) 2014, Tel Aviv, 09 - 11 June, 2014, [Conference or Workshop Item]

Abstract

Enterprise-level packaged software is gaining in importance across organizations. Increasingly, organizations decide to purchase packaged software solutions. However, the acquisition of these software packages is carried out in risky and complex acquisition projects. Implementing the right governance structures and procedures can help to avoid errors and problems in this phase, which could severely impact implementation and usage of the procured systems in the future. The current body of knowledge on software acquisition governance is scarce, scattered, and in need of integration. Therefore, this study endeavors to perform a structured literature review which assesses the current state-of-the-art in software acquisition, focusing on IT governance-related aspects. Three main topics are identified and elaborated: the selection of software, the software acquisition process, and influencing factors. Based on these extant findings, this study integrates and synthesizes the separate research streams through the conceptual lens of IT governance. This literature review can help decision makers in organizations with optimizing their software procurement processes, governance, and behaviors and builds a foundation for further research on this increasingly relevant topic.

Item Type: Conference or Workshop Item
Erschienen: 2014
Creators: Harnisch, Stefan
Title: Enterprise-level Packaged Software Acquisition: a Structured Literature Review Through the Lens of IT Governance
Language: English
Abstract:

Enterprise-level packaged software is gaining in importance across organizations. Increasingly, organizations decide to purchase packaged software solutions. However, the acquisition of these software packages is carried out in risky and complex acquisition projects. Implementing the right governance structures and procedures can help to avoid errors and problems in this phase, which could severely impact implementation and usage of the procured systems in the future. The current body of knowledge on software acquisition governance is scarce, scattered, and in need of integration. Therefore, this study endeavors to perform a structured literature review which assesses the current state-of-the-art in software acquisition, focusing on IT governance-related aspects. Three main topics are identified and elaborated: the selection of software, the software acquisition process, and influencing factors. Based on these extant findings, this study integrates and synthesizes the separate research streams through the conceptual lens of IT governance. This literature review can help decision makers in organizations with optimizing their software procurement processes, governance, and behaviors and builds a foundation for further research on this increasingly relevant topic.

Divisions: 01 Department of Law and Economics
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete
01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Information Systems
Event Title: European Conference on Information Systems (ECIS) 2014
Event Location: Tel Aviv
Event Dates: 09 - 11 June, 2014
Date Deposited: 22 Apr 2014 14:59
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